I have over 10 years of experience working in the dental industry. Providing exceptional customer service to internal and external stakeholders. Building and managing relationships with customers; providing an excellent customer experience over the phone, in person and via email. Entering case orders into ERP system with a high level of accuracy. Coordinating and scheduling case production, ensuring schedules and timelines are met. Shipping and receiving related duties. Providing our team with other clerical duties related to supply chain and operations, including but not limited to invoice processing and AR. My past experience has strengthened my interpersonal skills along with my professional etiquette and knowledge base of the industry. In addition to this experience, I also possess strong time-management capabilities as I prioritize my workloads and manage my time efficiently; all while managing multiple work teams.