Area Director, Human Resources - Midwest Region
M.C.A.T.
Indianapolis, Indiana Area
Area Director of Human Resources - Midwest Region. Responsible for all Human Resource functions for IN, OH, IL, WI and MI employees, not limited to; recruiting, hiring, benefits administration, training, managing and growing teams of performers.Performe evaluations, performance measurements, and monitor inside sales and customer service team to improve service levels.Followed up with representatives and upper management on solutions to current issues, as well as forwarding on… Show more Area Director of Human Resources - Midwest Region. Responsible for all Human Resource functions for IN, OH, IL, WI and MI employees, not limited to; recruiting, hiring, benefits administration, training, managing and growing teams of performers.Performe evaluations, performance measurements, and monitor inside sales and customer service team to improve service levels.Followed up with representatives and upper management on solutions to current issues, as well as forwarding on positive successes.Resolved customer complaints and concerns as well as responsible for responses to all customer and company reviews.Initiated, led, and contributed to process improvements at the sector to improve talent acquisition. Show less