Led and supervised all aspects of hotel operations, ensuring adherence to Radisson brand standards, optimizing guest satisfaction, and achieving profitability goals. • Managed a complete hotel renovation transition to Gen4, successfully upgrading the property to meet the latest brand standards.. •Spearheaded staff training programs to enhance guest service, resulting in a consistent improvement in guest satisfaction scores. • Conducted regular property inspections to maintain high cleanliness and maintenance standards, receiving accolades from Radisson corporate for excellence in property appearance.

Director of Sales for 12 properties, including Country Inn & Suites by Radisson, AmericInn by Wyndham, Residence Inn by Marriott, Fairfield by Marriott, Home2 Suites by Hilton, Courtyard by Marriott, LaQuinta Inn & Suites by Wyndham, SpringHill Suites by Marriott, Tru by Hilton, Hampton Inn by Hilton. • Developed and executed effective sales strategies, resulting in significant revenue growth and brand visibility for all properties. • Collaborated with cross-functional teams to drive sales and marketing initiatives, achieving 30% increase in room bookings and revenue year over year. • Established and maintained strong relationships with corporate clients, travel agencies, and key stakeholders in the hospitality industry.