Kristal Enteria Kepler Email & Phone Number

San Diego, CA, US

United States

- Prospected and qualified leads through cold calling, email campaigns, and social media outreach, averaging 100 calls/ emails per day- Maintained a comprehensive understanding of the company's products/services, industry trends, and competitive landscape to effectively address client needs and objections.- Achieved or exceeded monthly and quarterly KPIs.

Greater San Diego Area

• Assisted manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly.
• Go to person to solve any conflict or problems from customers to provide excellent customer service.
• Assisted in overall supervision of the department as outlined in manager’s job description.
• Responsible for assigned shift, assisting in overall management.
• Trained and onboard new employees to ensure meticulously work standards.
• Always ensure proper food quality and presentation.

United States

• Demonstrated adeptness in swiftly adapting to dynamic software updates and changes within a progressively expanding company, contributing to enhanced operational efficiency.
• Troubleshoot product issues, user administration issues, and other technical issues.
• Expertly diagnosed and resolved distinctive technical issues, elevating the overall user experience through the provision of personalized solutions
• Report escalating and severe issues to management to assist in the resolution process, following up with customers on any updates on the process, acting as the primary point of contact.
• Provide positive relationships with lawyers, attorneys, and law firms, leading to the attainment of a consistent top tNPS of 10 each week.
• Continually preserve the confidentiality and security of customer data and information.

El Cajon, California, United States

• Provided excellent customer service, with recurring guests often requesting me to be their personal server
• Entrusted to take on large groups of high-value customers independently, bringing in higher sales volume
• Excellent communication and interpersonal skills, ensured customer satisfaction by completing quality control check-ins with parties

Greater San Diego Area

• Performed administrative duties that support CEO in daily business practices.
• Telephone coverage, answered, and directed phone calls.
• Organized and scheduled appointments/ meetings.
• Booked business travel arrangements and travel logistics.
• Assisted in safeguarding client information.
• Planned and organized a variety of company events, including holiday parties, corporate retreats and end-of-the-year gatherings.

Greater San Diego Area

Greater San Diego Area

• Provided marketing services and drove sales through product knowledge, swag, and product samples
• Merchandised product samples and company swag to attract potential new business
• Created marketing reports that enabled the company to accurately direct product to the appropriate demographic

Greater San Diego Area

• Generated sponsors for a silent auction event
• Created spreadsheets, letters, and surveys on Survey Monkey
• Administered volunteer and runners registration booth during GOTRSD 5k eventCoached girls on GOTR values through running experiences

San Diego, CA

• Satisfy and met all clients’ needs in a highly professional manner
• Schedule appointments on STX programing
• Professionally answer phone calls, customer follow-ups, and daily logs

Boston, MA

• Flexible to new environments while adapting to new state and living on a military base
• Programed and executed events and activities to the children’s interests and age groupFacilitated a home room class of 12 children from ages 5-9

San Jose, California

• Managed a staff to comprehensive training sessions for divers’ departments on ranged of services, resulting in higher leads.
• Planned and coordinate team building exercises with team members to help create self-motivating.
• Achieved a remarkable 80% increase in lead generation, which established in the #1 position within the district.
• Data management, daily reporting, review annual reports and audit preparedness.
• Respond to customers’ questions and concerns related to their product needs and help to resolve it.
• Cash handling, daily maintenance of vault including issuance, processing, and reconciliation.

Bachelor Of Business Administration (B.B.A.), Business Administration Management, 3.0

Activities and Societies: AMA-American Marketing Association

Associate Of Arts (Aa), Liberal Arts - Business And Cis Emphasis, 3.5