Answered and managed incoming and outgoing calls while recording accurate messages. Opened and properly distributed incoming mail. Maintained a clean reception area, including lounge and associated areas. Upheld confidentiality of all information. Maintained physical and comuputer-based filing systems.

Checked prices for customers and processed items sold by scanning barcodes. Operated cash register for cash, and credit/debit card transactions with 100% accuracy. Worked closely with cashier manager and cash office associates to solve problems and handle customer concerns. Helped and served the needs of customers everyday by processing payments, monitoring reward accounts and resolving service concerns in a busy environment. Answered questions about store policies and concerns to support positive customer experiences. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgable assistance.