• Responsible for the intake of new customers and account setup• Manage complete online presence including social media platforms, for 50+ customers• Develop unique and creative content to be posted on customer Social Media platforms• Use tools such as HootSuite to schedule content delivery• Build customer profiles for Facebook, Twitter, Yelp, LinkedIn, Google+, and more• Monitor all platforms for customer comments and reviews and draft responses when needed• Manage Facebook Advertising for 30+ customers• Track metrics using tools such as Google Analytics, Facebook Insights and more• Focus on customer retention ensuring all accounts are up to date and growing• Travel and assist with sales and marketing business presentations

• Responsible for the intake of new customers and account setup• Manage complete online presence including social media platforms, for 50+ customers• Develop unique and creative content to be posted on customer Social Media platforms• Use tools such as HootSuite to schedule content delivery• Build customer profiles for Facebook, Twitter, Yelp, LinkedIn, Google+, and more• Monitor all platforms for customer comments and reviews and draft responses when needed• Manage Facebook Advertising for 30+ customers• Track metrics using tools such as Google Analytics, Facebook Insights and more• Focus on customer retention ensuring all accounts are up to date and growing• Travel and assist with sales and marketing business presentations

• Manage Government and Private Sector contracts from beginning to end, ensuring all budgeted money was allocated and spent accordingly, including Intel and DOD clients• Manage day to day operations of a team of 60-80+ FTEs• Responsible for daily operations of a classified environment, including safe inventories, alarm controls, room access and more• W3 superuser• Onboarding/Offboarding Coordinator for large commercial bank account with 600+ onshore/offshore employees, including all required training to onboard, setting up user accounts, ordering laptops and more• Perform security work for a major bank• Assist Executives with monitoring the utilization of sector employees• Work closely with security expert, Caryn Lemur to ensure all requirements from a security standpoint are being met and up to date for audit purposes