Krista Schneider Email & Phone Number

Westminster, Maryland, United States

Westminster, Maryland, United States

Baltimore, Maryland, United States

• Develop / execute test plans for business / application needs• Apply financial product background for comprehensive testing coverage• Develop analytics to provide leadership with traceability between requirements, testing, and delivery

Reisterstown, Md

• Coordinate multi-discipline stakeholder meetings to gather, analyze, and disseminate requirements• Build consensus between business processes, product workflows, and technology application • Create, execute, and optimize test plans for statistical metrics, what-if scenarios, conditional interface evaluation, random sampling, and data threshold analysis, and performance telemetry• Develop reports using ReportBuilder and DevExpress as input metrics to improve operations• Perform administrative tasks and script development for Oracle and SQL Server databases• Develop web sites and manage code artifact deployment between environments

Elkridge, Md

• Manage, mentor, and lead a team of delivery and support professionals for the flagship product• Define mission objective goals and mediate between customers, management, and employees• Lead product industrialization approaches for strategy, design, delivery, and market alignment• Subject matter expert for product lifecycle initiatives targeting a national customer base• Raise client satisfaction by continuous alignment of technology with dynamic business priorities

Elkridge, Md

• Plan, design, develop, test, and document software for credit union systems / modules• Consult with client, business, and product roles to ensure accuracy of deliverables• Visual Studio, VB.Net, VBA, JavaScript. Crystal Reports, SQL Server Reporting Services (SSRS)• Drive improvements to technology deliverables as a champion for client business enablement

Elkridge, Md

• Manage a team responsible for delivery and support of proprietary loan origination systems• Define, develop, and execute client service function roadmaps, project plans, and deliverables• Collaborate with credit union client management and staff to determine and realize opportunities• Consult with stakeholders to deliver software solutions that automate credit union business process• Develop measurements for team performance, client feedback loops, accuracy, and timeliness• Demonstrate KPI differentials from new ideas and improvements for client performance

Elkridge, Md

• Align product development and software support to balance client needs with achievable realities• Manage vendor and product alliances for build versus buy product integration scenarios• Utilize Visual Basic, VBScript, Access, Crystal Reports, and other tools to develop solutions• Provide L2 technical support, configuration, troubleshooting, documentation, and development• Raise awareness of technology and support impact to improve application delivery processes

Elkridge, Md

• Coordinate budget, scope, resources, and timelines for initiatives across the organization• Train staff on credit union processes, business logic, and Visual Basic programming• Provide subject matter expertise and guidance across multiple software products• Co-led transformation efforts to achieve understanding and unity from clients to products

Elkridge, Md

• Collaborate with credit unions on software installation requirements and maintenance cycles• Lead software installation teams for on-site credit union loan origination system deployments • Organize and orchestrated prerequisite processes for successful client site installations• Interface with multiple vendors to coordinate software release pairing with products• Understand and increase internal client awareness as vital feedback to other teams

Elkridge, Md

• Provide customer service via telephone and onsite support for proprietary loan origination systems• Responsible for gathering customer feedback to troubleshoot and debug software products• Develop forms for client processes around consumer and home equity loan origination requirements• Design and develop custom reports using Crystal Reports and interfacing technologies• Utilize evolving client knowledge from experience to increase effectiveness of products and service

Columbia, Md

• Cashed checks and disbursed monies after verifying signatures, endorsements and member account balances.• Maintained and balanced a cash drawer daily.• Responded to customer inquiries regarding account balances.