🔹Project Tracking & Workflow Improvement: Increased department efficiency by 20% through creating a training matrix and refining processes. Developed tracking systems to manage timelines and workflows, supporting seamless access to project files for team members. 🔹Team Coordination: Established strong cross-functional relationships across departments, optimizing communication and assisting with logistics to enhance delivery options and ensure smooth workflow for event and customer… Show more 🔹Project Tracking & Workflow Improvement: Increased department efficiency by 20% through creating a training matrix and refining processes. Developed tracking systems to manage timelines and workflows, supporting seamless access to project files for team members. 🔹Team Coordination: Established strong cross-functional relationships across departments, optimizing communication and assisting with logistics to enhance delivery options and ensure smooth workflow for event and customer projects.🔹File & Task Management: Developed and implemented a help desk system to manage and track customer service requests and internal needs, improving response times and organization for cross-functional team access. 🔹Event Coordination & Customer Engagement: Led the process for a new event designer rental space, from setup to operational management, coordinating logistics to enhance customer engagement and satisfaction. 🔹Vendor Management: Engaged with courier and transport services to guarantee customer satisfaction in product delivery and in a cost-effective manner. Coordinated and managed all merchandise purchasing including deliverables and employee storefronts. Show less

🔹 Project Coordination for Events: Successfully managed all aspects of trade show logistics, from planning and vendor coordination to on-site setup, ensuring smooth project flow and adherence to branding standards.🔹Client Communication & Feedback Management: Acted as a secondary client contact, documenting feedback and tracking revisions based on client needs. Maintained high customer satisfaction ratings and streamlined RGA transactions to support project timelines… Show more 🔹 Project Coordination for Events: Successfully managed all aspects of trade show logistics, from planning and vendor coordination to on-site setup, ensuring smooth project flow and adherence to branding standards.🔹Client Communication & Feedback Management: Acted as a secondary client contact, documenting feedback and tracking revisions based on client needs. Maintained high customer satisfaction ratings and streamlined RGA transactions to support project timelines. 🔹Collaboration with Creative Teams: Supported marketing initiatives by maintaining accurate product information and collaborating on creative tasks, including developing promotional materials and coordinating project deliverables. Show less

🔹Community Outreach & Event Planning: Organized and led educational seminars for communities and schools on recycling programs. Managed logistics for industry events, ensuring timely execution and resource availability. 🔹Proposal Development & Project Documentation: Played a key role in securing city-wide waste contracts through strategic proposal writing and documentation, supporting project goals for municipal clients.

🔹 Develop and run a personal business.🔹 Network with clients for increased business and referrals.🔹Design each show demonstration to excite and entice guests to purchase.

🔹 Project Support & Resource Optimization: Designed and implemented KPIs to enhance call center productivity, resulting in a 15% reduction in staffing costs. Used tracking tools to monitor team performance and customer satisfaction. 🔹 Team Training & Process Documentation: Recruited, trained, and coached team members, supporting a high-performance team environment. Documented processes and organized files for easy access, ensuring project continuity.