Krista Singleton, Ed.D Email & Phone Number

New York, Ny, Us

• Established and executed innovative sales enablement strategies for increased sales revenue for a top Consulting/Advisory/Saas firm in the GRC space.• Designed and implemented sales processes, playbooks, and tools for improved efficiency and effectiveness of sales team• Designed and managed the onboarding process for new sales hires, ensuring a smooth integration into the sales team• Collaborated with cross-functional teams to deliver relevant content including product and market positioning, competitive intelligence, success stories, buyer personas, and objection handling.

Westlake Village, California, Us

• Developed and executed a multi-year educational strategy for senior leaders, managers, and operational areas that align with key business objectives and create a culture of learning.• Through a team of learning professionals, led all aspects of the learning programs life cycle including analysis, development, design, and evaluation. • Established and implemented innovative modalities for learning in a remote environment such as building a knowledge-sharing social learning platform for in-the-flow-of-work learning, using technology effectively for learner engagement, and creating blended synchronous and asynchronous learning experiences. • Implemented an Executive Coaching Program for growth and behavior change of senior leaders in areas of change management, emotional intelligence, leadership point of view, fostering collaboration, and innovation.

New York, New York, Us

• Established key strategic partnerships globally to assess and deliver on learning needs of the organization on all associate and leadership levels.• Drove the development and delivery of innovative learning assets and experiences for all learning programs including leadership development, sales enablement, and operational training.• Gathered, interpreted, and utilized data to drive the design process from analysis to evaluation to assess learning needs, training gaps, and program effectiveness.• Ensured successful program implementation by collaborating with clients and stakeholders to continuously use feedback to prototype and iterate educational offerings.• Identified and implemented best practices and opportunities to leverage technology, and other innovative learning practices into the culture of learning.

St. Petersburg, Florida, Us

• Increased sales and retention of new Financial Advisors by leading the instructional design, development, delivery, marketing, project management, compliance, and evaluation of corporate sales training for financial industry professionals.• Conducted needs analysis to uncover stakeholder pain points and gaps in current learning programs, then implemented innovative techniques to solve both.• Managed the implementation of innovative technology tools, outside vendor selections, training budget, and program logistics to ensure flawless execution. • Mentored and coached instructional designers and trainers to increase their industry, design, and facilitation skills.• Worked cross-functionally with other departments to consult on existing and future training needs including leadership programs for Branch Managers, Regional Directors, and other leaders.

Scottsdale, Arizona, Us

• Designed and delivered a comprehensive 90-day sales training program for new Life Insurance Agents including sales skills, product knowledge, work ethic, and business etiquette.• Managed the sales team, recruiters, and marketers to increase program attendance, productivity, and reduce turnover by implementing accountability measures and coaching opportunities. Identified and closed learning gaps by establishing individual performance plans. • Worked closely with Senior Management to develop and oversee budgets, marketing efforts, training needs, recruiting efforts, and successfully grew the sales team through procuring qualified candidates. • Authored eLearning modules using Articulate Presenter and Storyline.• Created training manuals, and all other supplemental learning materials and ensured the accurate recording of all training completions.

Des Moines, Iowa, Us

• Managed the Central Florida territory by conducting educational sales seminars for eligible participants of retirement plans including 401(k) and 403(b) to increase assets under management, and to assist employees in enrollment and implementation of new benefit plans.• Exceeded company goals with a proven history of increasing participation and deferral rates.• Collaborated with teammates on sales presentations to close business with prospective companies interested in starting or moving a retirement plan. • Using persuasive sales skills, motivated individuals to take a more active role in their retirement planning needs.• Demonstrated the concepts of investing, diversification, and asset allocation in ways that were easily understood by diverse audience types.• Developed positive professional relationships with plan sponsors by providing exceptional service as well as customizing train-the-trainer sessions for HR employees to conduct benefit meetings.

St. Petersburg, Florida, Us

• Implemented adult learning concepts to design and deliver online and classroom training on topics including Series 7 preparation, brokerage industry knowledge, investing, and retirement planning.• Functioned as subject matter expert (SME) on financial industry classes, and mentored colleagues on presentation skills and training content.• Collaborated with Instructional Designers to create and deliver business etiquette training for the Financial Advisor training class.• Served as first contact within company by conducting orientation for newly hired employees on company culture, benefits, policies, and history.• Initiated communication with contacts in various departments to assess and evaluate educational needs of the entire company.

Doctor Of Education - Edd, Educational Program Innovation

M. Ed., Instructional Technology

Bachelor Of Science (B.S.), English/Language Arts Teacher Education