Home Infusion Nurse Supervisor
CurrentCreated new home infusion service based out of existing Home Infusion Pharmacy department* Developed business proforma including 5 year projection that was presented to executive leadership for approval. * Developed all necessary policies and procedures including scope of service, care delivery, admission criteria, referral processes, and interdisciplinary daily operational workflows* Prepared for, and successfully passed initial CHAP accreditation* Researched billing codes and rates, and collaborated with revenue cycle to ensure accurate and timely billing* Developed financial reporting* Collaborated on budgets* Wrote job descriptions, developed clinical competency and training plans* Created Microsoft Access database to track patient referrals, admission process, KPIs, and financials* Collaborated with Epic analyst to build department for nurse charting* Creation of intuitive Epic dot phrase ensuring accurate and appropriate charting for all patient visits* Established, and Chaired, Infusion Nursing Quality Committee* Collaborated with physicians in the development of protocol and guideline for the administration of rescue drugs in case of infusion reaction* Led interdisciplinary team* Collected and compiled patient satisfaction surveys