Kristela P. Email & Phone Number

London, GB

Hyde Park, London

• Customer Interaction: Engage daily with customers as bar staff and waitress, ensuring a positive dining experience.
• Order Management: Efficiently take and process orders, handle payments, and manage customer queries.
• Team Collaboration: Work closely with kitchen staff and other team members to ensure smooth service operations.

• Exceptional customer service: Received high praise for consistently exceeding expectations for ensuring a positive experience for all involved leading to a high rate of client retention and repeat bookings.
• Integral part of the childcare team on a luxury retreat, caring for children of different ages.
• Ensured safety and welfare of the children throughout the retreat.

West Sussex, England, United Kingdom

• Revamped book-keeping: Streamlined invoicing, optimized payroll management, and managed client accounts.
• Staff Management: Managed a team of 17 members, coordinating schedules and staff holidays, delegating tasks, resulting in an increase in overall productivity.
• Record-keeping: Oversaw the transition to a digital record-keeping system for veterinary reports and vaccination schedules of over 40 racehorses; improving accessibility and minimising errors.

Los Angeles County, California, United States

• Operational Streamlining: Streamlined day-to-day tasks, including correspondence, optimizing efficiency and coordination within the team.
• Scheduling: Coordinated internal and external meetings using Outlook, demonstrating proficiency in scheduling and organization.
• Eco-Friendly Integration: Researched sustainable construction practices, and proposed a waste reduction programme that would decrease project costs.

London

• Market understanding: Collaborated on various property projects, demonstrating a grasp of the London property market.
• Administrative efficiency: Managed tasks like data entry and document preparation, leading to an Improvement in file organisation and workflow effectiveness.

Bachelor'S Degree, Psychology And Global Sustainable Development

Activities and Societies: Horse Riding Team

A-Level

Economics A* Psychology A* Mathematics A