Kristel Erica Paz Email & Phone Number

Marilao, Ph

Marilao, Ph

• Maintain and administer the Check Image Clearing System (CICS) to ensure uninterrupted and efficient operation, contributing to streamlined banking processes.• Proactively monitor system performance, diagnosing and troubleshooting issues to minimize downtime and optimize system reliability.• Provide responsive technical support and assistance to end-users, resolving issues with the CICS and maintaining high user satisfaction.• Create and maintain detailed documentation of system configurations, standard operating procedures, and troubleshooting guides for improved support and continuity.

• Conducted in-depth client analysis and gathered business requirements to design tailored data visualization solutions using Qlik Sense, improving data-driven decision-making.• Assisted in delivering hands-on workshops and training sessions for clients, enhancing their understanding and proficiency in Qlik Sense features and functionalities.• Developed and maintained comprehensive documentation, including technical specifications, user manuals, and solution overviews, to ensure clear communication and ease of use for end-users.• Utilized data modeling, data transformation, and ETL techniques to ensure data accuracy and optimal performance of visualizations.

Bachelor Of Science - Bs, Computer Engineering, 1.36

Graduated with Magna Cum Laude honors

Senior High School, Science, Technology, Engineering And Mathematics (Stem Strand)