Kristel Flynn Email & Phone Number

• Provide evaluation, training, and support for federally funded TRIO SSS (Student Support Services) programs to review and improve the delivery of services, which include academic advising and financial literacy counseling, to increase retention and graduation rates for vulnerable student populations• Evaluate and refine strategies for recruiting eligible students into the program, employing innovative outreach methods that result in increased participant enrollment and activity• Assist program directors to implement required and permissible services in accordance with federal guidelines, ensuring a comprehensive and tailored approach to meet the unique needs of each participant• Contribute technical assistance in the completion of the Annual Performance Report (APR), meticulously documenting program achievements and outcomes

Chicago, Il

• Develop and deliver dynamic, student-centered instruction in public speaking and communication, fostering critical thinking, confidence, and effective oral communication skills in diverse learners• Incorporate diverse teaching and assessment methods to accommodate varied learning styles of students• Utilize interactive activities and multimedia tools to create an engaging learning environment • Design and cultivate learning modules, comprehensive course content, and engaging online discussions utilizing educational software (Canvas LMS) to enrich the student learning experience• Write and create lessons and content using ADDIE, backwards design, and Gagne’s 9 Events of Instruction• Prepare students to develop appropriate speaking topics and effectively organize their speeches• Teach the fundamentals of informative and persuasive speaking• Encourage a sense of belonging and acceptance, contributing to a positive and enriching learning atmosphere that embraces the diversity of thoughts and experiences• Evaluate course effectiveness on a regular basis to make data-driven changes and improvementsKey achievements: Recognized as an effective instructor by 100% of course evaluation respondents who agreed with the following statements: “The instructor appeared knowledgeable about the course subject matter” and “This is an effective instructor” leading to positive student performance and satisfaction

Chicago, Il

• Managed program operations to recruit and support 204 student participants from first-generation, low-income backgrounds and/or who have documented disabilities • Selected, trained, and supervised 4 full-time professional staff and 10 peer mentors• Ensured program compliance with federal legislation and regulations • Monitored program expenditures for approved $348,000.00 annual budget ($1.74M sponsored award)• Prepared the Annual Performance Report for submission to the U.S. Department of Education• Established effective strategies to ensure the program meets goals and objectives outlined in federal grant• Cultivated strategic partnerships with administrators and faculty• Designed and coordinated training for student mentors• Planned cultural events, workshops, and activities to promote retention and graduation for students from first generation, low-income backgrounds, and students with documented disabilities• Developed content and presented at new student orientation sessions, hosted both in-person and virtually• Assisted program participants with resume creation, interview preparation, and career planning• Created opportunities for TRIO alumni engagement, including panel discussions, 1-on-1 mentoring, and workshops• Wrote content for marketing brochures, emails, flyers, and social media platformsKey achievements: Wrote content for U.S. Department of Education grant, which received full funding; Led a team of professionals each year to meet and exceed grant program objectives which include: 92% persistence (75% original goal); 92% good academic standing (80% original goal); and 66% graduation rate (50% original goal); Recipient of the 2022 Excellence in Leadership Award

Chicago, Il

• Counseled a caseload of 100 students from low-income, first-generation backgrounds and/or who have documented disabilities, on aspects of academic progress, financial aid, career planning, and graduate school• Conducted academic workshop presentations on public speaking, study skills, and test-taking• Provided writing assistance to SSP students on academic papers• Trained and supervised Peer Academic Leaders, who serve as mentors to first-year students• Served as the staff advisor for the students’ Improv ClubKey achievements: Developed Welcome Week programming; Ensured 100% of grant aid recipients received financial literacy training; Nominated for Advisor of the Year award for service to the Improv Club

Chicago, Il

• Instructed on topics that help acclimate first-year students to the college experience• Planned lessons and activities related to goal setting, diversity, communication, and adjusting to college life• Met one-on-one with each student to ensure they clearly understand the University’s policies and procedures, as well as to ascertain their progress and address their individual concerns

Oak Forest, Il

Blue Island, Il

Joliet, Il

• Taught introductory public speaking and communication skills • Prepared students to develop appropriate topics, organize, and outline speeches• Incorporated hands-on activities, small- and large-group discussion, and appropriate media technology to enhance the learning experience• Established a positive, welcoming classroom environment by listening attentively to students and allowing varied perspectives without judgment

Chicago, Il

Graduate Certificate In Digital Marketing

Social Media Marketing | Web Development | E-Commerce | Marketing Foundations | SEO and SEM | Web Analytics

Certificate Of Preparedness For Online Teaching (Cpot)

Curriculum includes using Canvas and other technologies to build an online community that will enhance communication with and between.

M.A., Communication, Media, And Theatre

B.A., English

Copywriting