Kristel Goddevriendt is a Freelance project manager and trainer and actress and reporter and voice-over at Kreadmin BV. She possess expertise in continuous improvement, process improvement, planning, team building, event management and 40 more skills. She is proficient in Japanese, German, French and English. Colleagues describe her as "I have a piece of advice for anyone seeking a truly world-class Client Services Manager - get it now and recruit Kristel now, while you still have the chance! Kristel was instrumental in turning our Client Services team into a true centre of excellence, to which colleagues and Customers alike would come for wise counsel and superb execution. Never afraid to think out of the box, create and execute radical improvement ideas, and speak up for what she feels is absolutely right both for the business and for Customers, she's a real catalyst for change and Customer Experience Excellence. She is also a superb team player, who keeps the big picture and sometimes conflicting department objectives in mind, and navigates challenges in a calm, balanced and creative fashion. Wishing you every success with your new adventures, Kristel, when the Leuven office is closed. " and "Kristel is the person who managed to transform a complete department in the way they work, interact and add value to the organization. Her department now works in ways that seemed impossible only a few years ago. They way she managed it is trough a clear picture of what the future would be for her department, translating this into clear goals and objectives for all the individuals within her department and relentlessly continue on this road of change despite many distractions that could easily keep her off track. Being a coach for her people was/is a key for this success. Kristel does this by showing true leadership, which translates into having motivated people wanting to follow the vision of Kristel and seeing her as a benchmark. Not being afraid to take a stand when needed no matter who she is working with at that time. Combine the above with a person who is always ready to stand by a colleague and be supportive, even in difficult times and looking after people in the complete organization by caring for their well being you end up with a person who is determined to make everything a success. And the people love making the changes she wants."