Kristen B. Email and Phone Number

Respond to incoming HR inquiries and requests in a timely, accurate and professional manner. Build quality, long-term relationships with C-Suite, internal clients, HR Contact Center team members and business partners that lead toward effective collaboration and seamless service. Utilize Service Now, a case management tool, to manage, escalate and fulfill HR cases. Utilize a consultative and needs-based approach with clients regarding a variety of HR topics (e.g.payroll, benefits, policies/procedures and company programs). Effectively communicating HR policies and programs while listening and explaining complex subjects. Ability to navigate through multiple computer systems simultaneously. Tremendous flexibility and ability to quicklylearn new programs and policies. Excellent written and verbal communication skills. Ability to work as part of a team or independently on special projects. Ability to identify opportunities for process improvements and communicate to leadership. Strong work ethic with a high level of integrity, responsiveness, and ownership to build trust with our clients and colleagues. Subject Matter Expert: Childers (tuition reimbursement), LOA, benefits Accomplishment: Designated as a Knowledge Contributor (create internal articles on variousHR policies)

Assist in scheduling, preparing for meetings, maintaining calendars, meetings, conference calls, logistics. Attend department meetings, track action item's progress and deliverables for special projects. Provide poised and resourceful administrative assistance with a demonstrated ability to accomplish goals and meet deadlines in a fast-paced work environment. Collaborate with Associate Director of Facilities, Event Services Coordinator and Operations Coordinator. Research new programs, events, merchandise items, office furniture and organization systems. Negotiate pricing agreements with vendors.Process paperwork for new hires, send new employment packets and create offer letters. Assist with on boarding training activities. Prepare new hire workstations, orientation agendas in conjunction with hiring manager. Coordinate and schedule meetings, interviews, events and other company engagement activities. Create monthly schedules for 45 employees. Manage and process bi-weekly payroll for 45 hourly employees

Assist Career Services Employment Relations staff with implementing Career Services programming and events. Contact and assist employers, students and alumni regarding on-campus recruiting activities. Collaborate and promote Career Services and campus recruiting events with other departments efforts, including logistical planning and fielding planning/travel-related questions. Maintain office files and systems to ensure the easy retrieval of materials. Triage calls as appropriate. Handle calls and inquiries with courteous and professional manner. Handle logistics for special and routine meetings to include coordinating schedules & conference space, food & beverage service and other logistics. Work collaboratively with executive office and other administrative support staff.

Implement the DFW/Grab application. Inspection of the DFW/Grab application as it related to operations, reporting, training and promotional efforts. Develop and provide daily reporting to Grab team, establish compliance and training guidelines. Assist with training classes to educate concessionaires on the Grab process. Review and analyze deliverables and data reports to ensure timeliness of submission and identify trends in performance and improvement opportunities. Perform and monitor audits, risk assessments and documentation activities to ensure compliance. Update management on the status and activities pertaining to compliance, deliverables and related activities.