- Head of Human Resources for 30+ full-time and 1800+ part-time employees- Hires staff for 70+ pools in the Cincinnati, Columbus, Dayton, and Northern Kentucky areas- Improves and maintains employee happiness and retention through seasonal surveys, incentives, and trainings- Collaborates with other leadership on performance development & employee engagement to increase seasonal retention by 18%- Leads new hires through onboarding process - paperwork, training & certifications, orientation- Administers biweekly payroll processing and management- Experience with ADP and Payroll Partners (UKG) systems- Analyzes weekly payroll data and trained supervisors on areas of improvement and causes of changes- Conducts season end reviews to evaluate needs and necessary changes for following year- Delegates implementation and oversight of employee improvement and discipline plans- Leads individual trainings with Managers - employee conflict resolution & unique staffing needs- Records and maintains legal documents for employees, i.e. tax forms and I-9 forms- Maintains employee records per state and federal requirements & company policy

- Supervised recruitment efforts for all regions- Oversaw a team of 5 Hiring Managers- Scheduled and conducted Recruitment efforts- Trained team in best recruitment, hiring, and onboarding methods- Scheduled and conducted interviews- Interviewed, hired, and onboarded candidates for various positions at pools- Conducted and oversaw Full Cycle Hiring - Hires 800+ new employees over the span of three months

- Assisted in virtual recruitment & networking- Scheduled and conducted interviews- Assisted with mass hiring of new employees - Completed on-boarding for newly hired employees

- Created schedules and approve timecards- Tracked employee performance and completed performance reviews - Served as a liaison between employees, management staff, and client

- Provided surveillance of guests in aquatic areas, on the deck, and around the facilities- Responded to emergency situations and assisted in any communication during said situations

- Served as the main source of communication between the University of Cincinnati, Fraternityand Sorority Life, and Phi Mu National Headquarters- Promoted academic, philanthropic, personal, and professional development of 145 chapter members- Oversaw a $200,000 budget

- Approved Excuse Slips and track attendance for required events- Updated chapter members biweekly on important information/upcoming events - Held chapter members accountable via a Chapter Point System- Served as a liaison between chapter members and Headquarters staff