Kristen Gordon is a Chief of Staff, Medicare Distribution at Health Care Service Corporation. She possess expertise in forecasting, process improvement, financial analysis, management, analysis and 24 more skills. Colleagues describe her as "I can trace so much of my professional success to the management and mentorship that I received from Kristen Gordon in the first few years of my career. During the three years that I worked under her leadership, I was continually impressed by her focus on employee development and her own commitment to personal learning. She encouraged knowledge sharing among members of her team, and as a result we were able to leverage a broad spectrum of experiences to increase our collective potential. One example that sticks out to me is a time when there was a lack of SQL expertise on our team. Coding was a particular interest of mine, and I was the most enthusiastic proponent of more training, but I had already exhausted my tuition reimbursement for the year. Kristen successfully advocated for my development and got approval for additional training expense reimbursement. Her only stipulation was that after I completed the training I share what I had learned with my teammates and serve as a resource for others who wanted to expand upon their skills. In addition to championing the advancement of her team, Kristen constantly seeks to expand her own skills and knowledge. Kristen is always an engaged participant in all team training, whether or not the skills are required or necessary for her management role. Her desire to understand the high level as well as the granular functions of her team makes her an outstanding manager to work for, and her over-all competence makes her an equally great individual contributor. Beyond skills, which can be learned, and education, which can be bought, Kristen makes the members of her team feel valued, appreciated, and important. There is no substitute for being the type of person that others want to work for and with, which at the end of the day is why Kristen is an amazing asset to any company lucky enough to have her."