Established open and professional relationships with team members to achieve quick resolutions for various issues.• Coached team members in techniques necessary to complete job tasks

Fielded calls from potential customers to confirm their interest in Solar power installation. • Answered Solar related questions as needed.•Set up appointments for salesmen

• Excelled in every store position and regularly backed up front-line staff.• Trained and mentored new employees to maximize team performance.• Managed schedules, accepted time off requests and found coverage for short shifts.• Exercised composure under pressure and in escalated customer service scenarios.• Supervised employees and oversaw quality compliance with company standards for foodand services