Kristen Lebron Email & Phone Number

Orlando, Florida, United States

- Generates business from existing clients during each interaction. Upsell and question clients about potential to expand leasing to the entire fleet, additional business opportunities, and other sales-related activities. Market leasing division services as needed during discussions. - Conducts Fleet Management functions for existing client base. Trains with sales executive(s) to learn sales function including developing negotiation and marketing skills. - Develops strategy to capitalize on opportunities to sell additional products and services. - Delivers vehicles to customers. Contact customer, schedule delivery and meet established delivery schedule. Discuss and demonstrate vehicle features as needed to ensure customer is satisfied with leased vehicle(s) before leaving customer premises. - Develops long-term relationships with decision makers through regularly scheduled on and off-site meetings, ongoing marketing and being a point of contact for them at The Bancorp. - Follows up with customers including providing vehicle status updates, upcoming lease expirations, etc. to ensure customer satisfaction with existing products and services. Reach out and contact existing customers on a regular basis. - Specs and places new vehicle orders for customers. Build relationship network with vendors to handle and resolve vehicle ordering issues in a timely manner. - Cultivates a close working relationship with assigned Account Executive(s). Build relationship through client support activities as well as discussion of client research, client follow up debriefs and forward sales leads from existing customer accounts. - Maintains current on product specifications as needed to answer customer questions. Develop marketing, customer service and sales skills through client interactions. - Generates and processes LeaseWave asset and lease Uploads following existing procedures.

Orlando, Florida

Process and prepare tag and title documents.Prepare tax and title documents; and verify costs for the Lease Finance Department.Process the incoming & outgoing Manufacturers Statement of Origins & titles for group by daily deadlines.Process all new and renewal registrations in the state in which they will be titled.Submit all legal transfer work accurately to the Department of Motor Vehicles.Update and maintain the system which verifies and tracks out-of-state titles.Compile and maintain a complete list of all outstanding title work. Report to management on the status of any missing or problem titles. Provide a current list of outstanding titles by monthly deadline.Prepare a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work. Maintain a monthly list of customer tag and registrations to keep renewals current. Process yearly renewal of dealer tags.Maintain awareness of updates and changes within the tag and title documentation practices, standards, and processes for all states. Update the Leasing staff as needed when processes change.Cross-train others to handle title clerk daily responsibilities and direct title runner in daily routines.Perform backup runner activities.Handle administration of Electronic Lien and Title program for mandatory states.Manage the Fleet Management title inventory.Process title applications on retail sales. Prepare titles for wholesale sales.Develop close working relationships with The Bancorp internally with underwriting and risk departments along with external third party providers and direct merchants. Initiate and maintain outside relationships with vendors, providing credit and risk solutions in accordance with applicable processes, procedures, and standards.Assist the Regional License/Title teams with tag/title requests.Perform other related duties as assigned.

Orlando, Florida

- Mentors Business Office Associates assisting them with their development and training- Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines- Participates in the rotation of the “Manager on Duty” role – responsible for delegating and directing the business office work flow, answering questions related to transactions, handling customer issues/concerns and following up on delegated business office work tasks- Delegates and follows up on various business office tasks- Provides customer service by listening, answering customer questions and explaining paperwork process- Processes paperwork associated with retail automobile sales including printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and titling, and auditing completed paperwork- Processes paperwork associated with an appraisal lane purchase including title collection calls and follow up, obtaining proper paperwork and signatures from customers and sending appropriate documentation to Corporate for funding of drafts- Manages cash including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security- Processes paperwork affiliated with the state DMV. This includes submitting paperwork necessary to title and register a vehicle for a customer after the sale- Clerical responsibilities including copying, filing and answering phones- May assist in hiring process by attending job fairs and performing interviews in partnership with a manager

Orlando, Florida

- Responsibilities include opening and closing the business office.- Reviewing and processing documents associated with customer’s vehicle purchases.- Assisting customers with questions on tag and title information, preparing DMV documents with strong attention to detail. - Obtaining payoff information, assisting our purchasing team with appraisal purchases and in-store auctions.- Handling accounts payable functions; tendering cash transactions, preparing bank deposits.- A strong commitment to customer service & good communication.

Interact with guests by greeting and providing excellent serviceOperate cash register for cash or credit card transactionsTake and fill food and drink orders, ensuring correct portions, temperatures, and proper plate presentationsRestock cold line (e.g. desserts, salads, sandwiches) and dry storage items (e.g. cups, plates)Prepare and carry vending trays in stadiums, selling food and beverages using cash transactions, if assigned to stadium areaKeep all assigned areas clean and sanitary, including emptying trash, sweeping, mopping, washing dishes, and detail cleaningPerform other duties as assigned

Bachelor'S Degree, Human Communications

Public Relations, Advertising, And Applied Communication

General, Finance, General

Associate Of Arts (A.A.), Finance, General

High School, 3.0

Activities and Societies: SADD, Newspaper