Provide technical analysis, design, installation, maintenance, and modification for complex systems. Lead a team in implementing innovative technical solutions for a variety of intricate problems.• Design and develop high-level, user-friendly software applications based on customer specifications and state and government requirements. • Responsible for investigating, planning, managing, and executing projects.• Consult with a diverse client base to recommend product enhancements by identifying their current operating procedures, long-term needs and goals, departmental program objectives and available resources.• Ensure quality control throughout the development of software applications.• Identify future marketability through financial analysis, framework, and budgeting.• Responsible for customer installs, upgrades, data-dictionary initialization, and report writing.• Manage large-scale initiatives involving the transition of programs to new platforms and the merger of disparate systems from new clients.• Provide advanced technical training, guidance, and resource support for end users and Departmental staff.• Coordinate new-hire programming positions by building job qualification requirements, placement of employment advertisements, reviewing resumes, conducting interviews, and administering evaluations.• Assist in developing user documentation and departmental policies and procedures that impact the use of web application systems.• Work closely with cross-functional teams and provide the link between the technical and business views of the system through effective communication.• Regularly participate in sales demonstrations for potential customers and head up presentations, one topping 100 attendees.