Kristen Monroe Email and Phone Number

Responsible for all client development, client retention, key accounts, sales and marketing initiatives, social media presence, as well as staff management for our Client Services division.

Responsible for all Client Development, key accounts and new sales and marketing initiaves as well as staff management for our Client Services division.

Controlled internal special event programs for both academic and business divisions.Serviced clients by organizing videoconferencing and corporate meetings. Generated a 20% improvement of utilization of the program with a 15% growth in sales. Increased the retention of repeat customers and profits through direct selling.Developed an educational based Institute for Learning in Retirement (ILR) for the UniversityManaged student internship program Publicized internal University events to media and communityProvided direct support to Executive DirectorAdvised office on advertising and marketing materials and redesigned videoconferencing brochures

Coordination of al videoconferencing projects, nationally and internationally for a diverse client basePlanned teleconferences and other company meetings internally and abroadDeveloped intense marketing campaign for both divisions within research industryReinstated aggressive public relations campaign helping to establish company name throughout the communityCo-supervised staff committee, overseeing staff development and team building exercisesPromoted within 6 months to Vice President's assistant while maintaining current job dutiesPerformed voice over work for QUIC research projectsHeaded United Way Campaign for entire companyChaired Q-Star employee organization, providing support for employees through health, community and education awareness.

Marketed and coordinated gourmet Charity Auction producing a 30% gross increase over previous year's eventOrganized and managed Charity Sports Event, achieving a 25% gross increase over the previous yearRestructured corporate sponsorship programs for Walk-America campaign in the Greater Cincinnati areaImplemented internship program