Volunteer developer for non-profit organization.

As with any startup, this meant wearing a number of different hats: account management, product management, operations, content production, SEO and marketing, and support -- among other things!Some of the things I'm most proud of: - Leading a team in building a content library of 25k+ high-quality educational lessons.- Serving as a product advocate for our 1,500+ content providers by defining requirements, prioritizing and championing improvements, and communicating updates to our teacher-base.- Partnering with the development team to architect and roll out a system for distributing third-party content, which dramatically reduced unit costs and improved user engagement with content.- Improving throughput, cost-efficiency, and predictability of content production by developing a team and implementing tools.

Consulted with a large utility PMO to document and improve processes, define and report up meaningful metrics, and institute change management practices.