Kristen Chavez Email & Phone Number

Calabasas, Ca, Us

•Code product, promotional, membership, credit card, survey and store opening emails through Oracle Responsys•Create coupon landing pages on WordPress •Work with design team and merchants to make all necessary email edits • Ensure all links and email images are accurate upon scheduling • Effectively deploy emails using correct audiences and suppression lists • Create engaging subject lines to improve open-rates, click-through rates and conversions • Work with Sr Email Marketing Manager and Email Marketing Manager to develop email testing plans and email scheduling •Compile reporting metrics on a monthly basis

Houston, Texas, Us

• Manage email marketing efforts for several clients • Develop effective copy strategies and engaging subject lines • Organize the creation of all emails including scheduling and deployment • Respond to customer comments on electronic ePad redemption programs • Create client marketing plans to maximize customer loyalty and revenue • Research best email marketing practices and examine competitor email efforts • Responsible for monthly reporting and providing insights to clients• Monitor and resolve any bugs in the email marketing program

Irvine, Ca, Us

• Code promotional, e-commerce and store emails using Brackets and HTML.• Ensure all links and tracking codes are accurate • Optimize all emails for both desktop, tablet and mobile devices • Effectively deploy email assets using segments, suppressions and lists • Create engaging subject lines to improve open-rates, click-through rates and conversions • Maintain weekly reports for email KPI results • Work with Media Manager to develop programming calendars and schedules • Monitor and track competitor emails

• Create engaging content on Facebook, Instagram, Twitter and YouTube for 8 brands • Coordinate photo shoots for social media requests • Effectively boost posts to increase engagement and followers• Schedule approved content on all social media platforms through SproutSocial • Develop social media marketing plans for all brands • Compile engagement and follower growth reporting on a monthly basis • Calculate monthly competitor engagement and follower growth reports • Interact with followers to ensure brand experience expectations are met • Organize Facebook Live events and social media giveaways • Create Instagram Stories for special events and Q&A's • Manage Social Media/PR project list on a daily basis • Work directly with marketing and art departments to ensure project deadlines are met • Analyze competitors on a weekly basis • Developed a Social Media Procedure Manual to ensure processes are in placeAdditional Successes:*All brand pages had an average engagement rate of 1-4% *Competitor pages have average engagement rates between .4-2.5%

Roseville, California, Us

• Develop monthly social media content calendar for Loanpal's social channels• Manage customer email inbox & assign leads to loan officers • Responsible for analyzing email reporting on a daily basis • Produce weekly blog posts for company website• Manage company swag and new hire inventory • Develop business cards and Zillow profiles for new hire mortgage specialists• Manage Loanpal's social channels for customer feedback and complaints • Research competitor marketing efforts • Help Marketing Manager and HR with miscellaneous projects and tasks

Irvine, Us

• Manage projects and marketing efforts for over 100 clients • Responsible for monthly reporting analysis and providing insights for improvements • Develop effective copy, design and subject line strategies • Thoroughly proofread all client creative assets in all stages of development• Create client marketing plans to help maximize customer loyalty and revenue• Research competitor marketing tactics to ensure best practices are being used• Produce iLoyal monthly newsletter • Create and manage client work orders and proposals • Assist supervisor with special projects and the creation of processes• Excellent understanding of email marketing metrics • Manage all aspects of client databases• Coordinator of the Holiday and Birthday Party Planning Committees

Irvine, Us

• Lead a group project to analyze and make recommendations for a regional restaurant chain on total online marketing strategies• Conducted research and presented keyword strategy to regional chain• Analyze and learn various social media strategies for local and national brands• Learn how to study Google Analytics for improving productivity on any website• Obtain knowledge on email marketing strategic for local and national campaigns• Receive extensive training on effective search engine optimization and marketing• Study various website design strategies for increasing lead generation

Foothill Ranch, California, Us

• Established presence in social media via campaigns in Facebook and Twitter • Proof/Edit upcoming branch marketing materials for grammatical errors• Initiated FAQ section on company website that reduced call center questions• Analyzed & heavily researched competitor marketing tactics• Assisted with large-scale MasterCard marketing material conversion of 19,000 members• Updated and claimed online directories to ensure consistent branding & accuracy • Produced promotion slogan for Remote Deposit Capture campaign

Bachelor Of Arts (B.A.), Business And Marketing

Associate Of Arts (A.A.), Business Administration And Management, General