Responsible for steering data-driven strategies at Dunkin' and Baskin-Robbins, overseeing a robust portfolio exceeding $12 billion in annual sales across 10,000+ restaurants. Leveraging advanced analytics, I optimize marketing strategies and operational efficiency, catering to the needs of over 100 million consumers. Through innovative data-driven approaches, I play a pivotal role in shaping business decisions, fostering growth, and maximizing customer satisfaction in the dynamic QSR landscape.

As Treasurer of the board for the Joy In Childhood Foundation I play a critical role in raising and facilitating the distribution of over $9.5 million annually, empowering more than 600 grants nationwide. These grants reached 171 children's hospitals and nonprofits, as well as 347 food banks and nonprofit organizations, striving to bring joy to kids facing illness and hunger. Through our efforts, we impacted the lives of over 2 million children last year, ensuring they have access to the support and resources they need during challenging times.

Promoted to oversee the analytics of ~$9 Billion in annual sales from close to 9,000 Dunkin’ restaurants across the country in order to more effectively serve the organization’s growing and evolving analytical needs and position the company to capitalize on its growth potentialResponsible for providing tactical and strategic direction to deliver on the Blueprint for GrowthOversee and continuously develop new capabilities for all Dunkin’ U.S. analytics including sales performance and reporting, monthly and annual forecasting, ongoing business insights and opportunities, analytics related to promotional, product, or operations as well as customer level analytics utilizing Dunkin’ loyalty program dataConceptualize clear plans and execution for all testing activity, across all stages of the testing process from ideation, alignment of goals and objectives, test designs for generating representative and statistically significant results, and the final analysis and share-out, leading to increased accuracy and reduced obsolescence costsEmpower my team to respond to the continuously changing business conditions, as such experienced from the COVID-19 pandemic, by providing tactical leadership as we work with limited information and evolving prioritiesProvided actionable insights to executive leadership, cross functional partners and franchisees throughout the COVID-19 pandemic that aided in Dunkin’ U.S. achieving record performance at the start of 2021Key contributor at weekly brand Executive Leadership Team meetings to provide real-time insights and analytics

Promoted into this role to further build out the analytical infrastructure and capabilities of national and local, promotional and value analytics, as well as Loyalty program analytics Played a critical role in the creation and implementation of the highly successful Dunkin’ Go2s program, the brands first year-long national value program that delivered more than $150M in incremental salesDeveloped new capabilities to further leverage our Loyalty customer data to drive short and long-term resultsDeveloped the foundation for analyzing targeted loyalty offers in a streamlined manner, standardized a review, optimization, and planning process for future offer execution with our Digital Marketing team

Promoted into this position to expand upon, and begin to build out a team, to further support the value I’d showcased was possible from having internal analytical consultants to support field-based marketing and franchisees effortsLeveraged the relationships and credibility that I’d built with field-based marketing and franchisee partners to influence data driven decision making that delivered profitable incremental sales and achieved business objectives Provided guidance and strategic recommendations on various initiatives across all levels of the organization, utilizing both quantitative and qualitative measures of insight; initiatives include, but are not limited to new product innovation, strategic price pointed promotions, brand marketing, competitive blunting strategies, menu board design, in-store technology, capital investments, etc.My time and accomplishments in this position were instrumental in shaping the future of the Promotional Analytics team and the role of value programs within the business strategy

Empower data-driven strategic decision making by turning large data-based analysis into a clear, concise, meaningful story and compelling presentation, one which resonates with the audience and enables any audience to gain insight from the data.Confidently present strategic recommendations based on sound financial analysis to large and small audiences across all levels of the organization.Topic expert on Market Basket analytics, utilizing market basket KPIs to influence the franchisee sell in process for national and local marketing promotions that resulted in incremental sales and ad fund revenuePartnered with VP of Field Marketing to develop a standard 2-page captivating, sell in deck to be utilized by all Field Marketing Managers for sell in of strategic local marketing value offersProactively build relationships and partner with topic experts within the business including, but not limited to Brand Marketing, Field Marketing, Advertising, Social Media, Consumer Insights, Innovation, Finance, Operations and Senior LeadershipPerform accurate Ad-hoc analysis in a timely manner with excellent attention to detail, addressing both existing and new business needsUtilize, enhance, and develop new models to forecast sales for a network of over 6,800 restaurants, reviewing each month proposed sales forecast directly with CFO, VP of Finance & Treasury and VP of Brand MarketingProven cross functional team member, participating in multiple strategic brand initiatives across an array of topics and categories

Enabled Dunkin’ Donuts to achieve financial objectives by performing financial analysis to drive sales and improve franchises profitabilityDrove strategic and tactical analyses of brand, region, store, and product level dataParticipated in the development of significant strategic initiatives that had a financial impact on business unitsSupported various groups within the organization including, but not limited to, Marketing, Franchise Services, Supply Chain, Finance and Operations

Responsible for the oversight and accounting for client portfolios valued at up to $4.3billon: each holding ~200 equity securities across various investment mandates, including US, International and Emerging marketsProactively identified opportunities to improve current processes, develop solutions, collaborate with colleagues and senior management, and work with cross-functional teams to executeIncreased operational efficiency through evaluation and implementation of enhancements to the financial management and operations system capabilitiesPartnered with senior management on new product development initiatives and presented to executive committee, including CEO and CIO quarterlyAppointed to the role of Tax Specialist to analyze, develop, implement, and manage a new tax process to improve accounting accuracy for $23.3 billion under management across 125 client accounts

This position was within the operations department of Batterymarch Financial Management, which is responsible for the settlement and record keeping of all securities and transactions.• Responsible for daily record keeping and accounting for US, international and emerging markets portfolios. • Handled the reconciliation of cash, assets and prices with global custodian and fund administrators.• Demonstrated the ability to handle multiple tasks in a time sensitive environment, prioritizing was important.• Required being very organized, detail oriented as well as accurate and efficient.

• Prepared and analyzed a variety of detailed monthly reports for key personnel and department managers, utilizing the advanced spreadsheet capabilities of Excel.• Prepared financial, sales and operations metric presentations using Excel and PowerPoint for senior management and GSI executive committee to be reviewed at Executive Committee Review meetings.• Assisted Vice President of Operations with analyzing the COGS report on a bi-weekly basis to monitor the results of payroll, standard cost changes, and other expenses.• Attended monthly financial meetings to present significant activity and budget variances with corporate senior management.• Participated in the annual budgeting and forecasting process.• Managed international branch detail accounting for three wholly owned subsidiaries; Singapore, Europe and Japan, to accurately reflect both United States and International activity on a consolidated basis.• Worked with IT to design and implement an unbilled shipment report, resulting in identifying invoice errors of up to $87K

MicroE was acquired by GSI Group in 2004.

• Professionally communicated with upper management when making suggestions with operations, sales and financial analysis.• Showed strong persistence to maximize sales to meet daily, weekly and monthly financial goals, which were forecast through trend analysis of previous five year sales.• Showed eagerness to learn by using analytical skills to understand how each employee contract impacts the business profit to further assist with business analysis.• Exhibited large responsibility through opening and closing the salon for all staff members.• Proved to have exceptional reliability while maintaining a proactive business atmosphere when owner and manager are out of the salon for up to a week.• Demonstrated effective selling techniques to customers through the knowledge of products and services when providing customers service.• Used on the spot decision making for the company when providing enthusiastic willingness to do whatever it takes for 100% customer satisfaction.• Implemented successful management of two stylist assistants so as to be effective for all eight stylists.• Proved the ability to take on more responsibility while effectively training up to five new employees while continuing existing responsibilities.

• Acquired a general knowledge of Quicken and data entry programs while entering up to 100 accounting invoices and 50 loan invoices per week correctly and efficiently.• Gained experience with creating computerized financial statements while preparing them for upper management. • Provided close attention to details when preparing bank deposits up to $100,000. • Displayed flexibility with tasks at hand in order to assist with other tasks. • Provided continuous organization through filing account payable, account receivables, HUD loans and employee files.• Possessed strong work ethic while working to maintain confidential employee files and preparing bi-weekly payroll for over ten branches.• Improved knowledge of company auditing by compiling necessary documents for the auditor in an organized and timely manner.