Kristen James Email & Phone Number

Dallas/Fort Worth Area

Kansas City, Kansas

Liaised between six rail carriers, five subdivisions, two BNSF hump yards, and two switching companies. Supervised dispatching team overseeing 150 miles of territory including priority coal route. Developed and monitored daily slot plan for Hannibal Bridge to ensure fluidity for over 70 trains within 24 hours. Managed two 24x7 crew bases exceeding 100 people each to ensure proper manpower coverage needs. Monitored grain performance for Nebraska division and communicated any exceptions.

Newton, Ks

Supervised TY&E to ensure safe and efficient operations through building relationships and accountability. Managed high level of communication with regional operations center to ensure fluidity of train movement between three terminals and five subdivisions covering 250 miles. Conducted and met monthly operations testing goals, safety inspections, and investigations. Educated, directed, and managed compliance with safety action plan and winter action plan.

Vancouver, Washington

Developed and Instructed Toughbook classes, successfully qualifying over 150 employees. Collaborated with gathering/distribution and service design to ensure proper roll out procedures. Assisted customers in field with issue resolution. Developed instructional guides to assist in employees’ understanding and knowledge of Toughbook procedures.

Vancouver, Washington

Trained new hires to run the locomotive safely and efficiently while using a RCO box. Ensured compliance with all company policies, safety/operating rules, and government regulations. Conducted evaluations in classroom and in field. Developed and coordinated employee schedules for classes in conjunction with terminal manpower demands.

Vancouver, Washington

Qualified in six terminals and four subdivisions. Worked safely and efficiently. Built trains and serviced customers. Ensured on time delivery of goods to customers and interchanged railroads. Highly skilled in supervising the operations of trains and assuming freight responsibilities. Inspect train and equipment conditions on a regular basis.

Vancouver, Washington

Oversaw five yards and three subdivisions. Implemented policy and executed operating plan. Supervised TY&E and planned daily train and switching operations consistent with safety and efficiency objectives. Monitored and controlled costs to meet goals. Ensure capital plan addresses the utility and capacity needs of the railroad effectively and efficiently. Confirm compliance with company’s policies, safety and operating rules, scheduled agreements, and FRA regulations.

Vancouver, Washington

Oversaw full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations. Maintained comprehensive knowledge of hair care industry and business operations. Performed manual and electronic scheduling, bookkeeping, and supplies and equipment inventory.

Bachelor'S Degree, Digital Marketing

Graphic Design And Computer Animation

Coursework towards a BA in Graphic Design and Computer Animation

Cosmetology License, Cosmetology/Cosmetologist, General

Cosmetologist

General, General

High school