Kristen Costa Email & Phone Number

Bend, Oregon, United States

Olympic Valley, California, United States

Managed 14 premier accounts for the 8th most visited ski resort in North America.Signed 6 new accounts and increased sponsorship revenue by 73%.Closed a 5-year 7 figure deal with one of the top vehicle companies in the world.Maintained positive relationships with clients through quarterly check-ins and yearly visits.Developed custom pitch decks for accounts based off of client's needs and goals.Created event marketing plans with internal stakeholders, and third-party event producers to effectively promote on-site events.Managed a team of 11 professional skiers and snowboarders, and leveraged their fan base to increase exposure to our ski resort. Integrated the professional Athlete team into resort marketing initiatives

Olympic Valley, Ca

Daily use of Delphi to create BEOs for events, resumes, and account management. Types of events include corporate meetings and retreats, weddings, and banquets.

Squaw Valley, Ca

Assistant to the Executive Meeting Manager as well as the Banquets Manager. Assist the sales team by drafting contracts, writing attrition clauses, creating proposals, and heavily utilizing Delphi for account management. Assist the Banquet team by creating a schedule with 50+ banquet employees, assisting with room setup, and assisting the captains to execute the event. Since March 2013, I have been assisting with the Conference Planning team by creating BEOs, creating Resumes, attending Pre-Con meetings with large groups, corresponding with clients to plan their programs, and heavily utilizing Delphi.

Olympic Valley, Ca

Worked closely with Group Sales department to create reservations for all groups staying at our property. Was the direct contact for group members seeking accommodations for their group's stay. Worked with Wholesale companies such as Expedia, Travelocity, and Hotwire to arrange bookings with our property and their clients. Served as the direct contact for Village Homeowners to reserve their unit for personal use, or use for a friend.

Olympic Valley, Ca

Provided a warm welcome for our guests, and friendly hospitality during their stay. Checked in guests in a timely manner, and transferred guest calls accordingly. Supplied knowledgeable information about the the Village at Squaw Valley, Squaw Valley ski resort, and Lake Tahoe, Ca.

San Luis Obispo, California Area

Collaborated with a team to achieve sales goals. Gained experience in a corporate retail environment. Further development of leadership and teamwork skills. Educated new-hires on procedures.

Recreation, Parks, Tourism Administration

Activities and Societies: Central Pacific Ski Club

Education record