Kristen Ehrhart Gimbor

Kristen Ehrhart Gimbor Email and Phone Number

Director of Technical Services at OVATION Wireless Management @ OVATION Wireless Management
cornelius, north carolina, united states
Kristen Ehrhart Gimbor's Location
Charlotte, North Carolina, United States, United States
Kristen Ehrhart Gimbor's Contact Details

Kristen Ehrhart Gimbor work email

Kristen Ehrhart Gimbor personal email

n/a
About Kristen Ehrhart Gimbor

Dynamic, performance-driven wireless mobility expert with over 15 years progressive experience. Proven exceptional detail, follow-up and multi-tasking skills. Demonstrated ability to perform effectively under high-pressure situations without sacrificing quality. Uncanny ability to anticipate and understanding client needs and consistently exceed expectations. Recognized as a knowledgeable, dedicated team player with an unparalleled ability to establish and sustain relationships at all levels of the organization. Strong analytical thinker with highly skilled organizational, written and oral communication skills.Specialties and Certifications: • AirWatch Certified Enterprise Mobility Associate• AOTMP® Silver Certified Telecom Management Professional• AOTMP® Certified Telecom Audit Specialist (CTAS)• AOTMP® Certified Wireless Management Specialist (CWMS)• BlackBerry® Certified Support Specialist• Wireless Expense Management• Cost Saving Analyses• Mobile Device Management: AirWatch, MobileIron, Citrix XenMobile (formerly Zenprise)• Smartphone End User Training/Support• Compliance• Procurement• Contract Negotiations• Contract Management• Vendor Relationship Management• Usage Analyses & Trends

Kristen Ehrhart Gimbor's Current Company Details
OVATION Wireless Management

Ovation Wireless Management

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Director of Technical Services at OVATION Wireless Management
cornelius, north carolina, united states
Employees:
39
Kristen Ehrhart Gimbor Work Experience Details
  • Ovation Wireless Management
    Director Of Technical Services
    Ovation Wireless Management Jun 2014 - Present
  • Ovation Wireless Management, Inc.
    Director Of Client Programs
    Ovation Wireless Management, Inc. Jan 2011 - Jun 2014
    OVATION Wireless Management, Inc. specializes in Wireless Mobile Lifecycle Management (MLM) and utilizes its proprietary Magellan software platform to identify and execute meaningful savings recommendations for its clients. OVATION also provides outsourced wireless procurement and help desk support services, provisioning, asset management, accounts payable coding, executive reporting, VIP care, Mobile Device Management (MDM) solutions and full wireless mobility business process outsourcing (BPO) services. OVATION does not sell carrier wireless service, equipment, or accessories, nor do they receive any compensation from the wireless carriers in any form. OVATION brings over 300 years combined, direct wireless carrier experience to benefit the Mobile Device Management needs of Enterprise and Government clients throughout the U.S. and globally. Since launching in 2002, OVATION has analyzed over 300,000 devices and saved clients over $150 million in annual mobile device expenses.
  • Aotmp
    Telecom Consultant
    Aotmp Oct 2010 - Dec 2010
    AOTMP is a leading authority on driving efficiency and performance into enterprise fixed and mobile telecom environments. AOTMP’s proprietary framework, methodologies and industry best practices bring a unique and disciplined approach that delivers significant and measurable improvement in financial and operational efficiency to its clients’ telecom expense management (TEM) and wireless mobility management (WMM) programs.
  • Wireless Audit Solutions
    Co-Founder/Wireless Mobility Management Consultant
    Wireless Audit Solutions Feb 2009 - Oct 2010
    Wireless Audit Solutions is a Wireless Mobility Management (WMM) and consulting firm that provides small and medium enterprises solutions that help reduce costs, maximize visibility and gain control over their wireless mobility services. Wireless Audit Solutions provides the following business solutions and consulting services:• Wireless Invoice Audit & Recovery • Rate Plan & Feature Optimization • Inventory Management • Contract Negotiations • Contract Compliance • Wireless Policy Development• Device Recycling
  • Equifirst Corporation (Barclays Capital)
    Wireless Administrator
    Equifirst Corporation (Barclays Capital) Apr 2005 - Apr 2009
    • Responsible for managing & resolving all wireless voice & data requests for 1,400+ Sprint, AT&T, & Nextel users within the organization. Provide training, technical support, & troubleshooting for all devices. • Develop, communicate & enforce company wireless policies.• Review, audit, & manage monthly Sprint, AT&T, & IKON bills.• Review, enhance, & negotiate all wireless vendor contracts.• Activate & manage users on the BES and Good Server, while providing routine maintenance as necessary.• Improved & streamlined deployment, support, & separation processes to improve customer satisfaction, control costs & inventory.• Escalated & recovered over $120K (9%) in vendor billing errors by identifying inaccuracies & overcharges.• Reduced monthly Sprint bill & ACPU by 47% while adding features & advancing technology• Reduced avg cost per accessory by 48% through addition of 3rd party accessory vendor.• Created additional revenue line through implementation of wireless device recycling program.
  • Sprint
    Technical Engineer
    Sprint Dec 2004 - Apr 2005
    • Project management of the implementation of complex custom voice and data solutions from start to customer acceptance.• Support customer’s technically related issues.• Provide technical assistance and troubleshooting of complex custom wireless solutions and products.• Responsible for order implementation tracking.• Conduct technical integration conference calls.• Schedule and coordinate cross functional input and support to customers.• Insure implementation process is managed to project timeline.• Project managed pre-implementation phase of five projects totaling 8,200 wireless devices and estimated project value of $4.92M. Clients included Baltimore City Schools, Burger King, Del Monte Foods, Allegheny Technologies, and Computer Science Corporation.
  • Sprint
    Wireless Business Sales Implementation Specialist
    Sprint Dec 2001 - Dec 2004
    •Serve as a partner with and provide overall field marketing, sales, reporting, and operational account management support for the Business Sales Teams and Corporate Customers. •Act as a consultant to customers for their wireless voice and data application needs, as well as accounting/billing scenarios. •Participate in formal presentations, vendor meetings, technology days, and sales strategy sessions designed to increase existing subscription base and grow revenue. •Fulfill role of SME for e-Billing Analysis reporting tool and billing system capabilities, effectively presenting to and training customers.•Fulfill role of SME for Business Order Fulfillment tool, delivering training sessions to the Business Sales & Support Teams.•Conduct customer's quarterly account review meetings to discuss account status, review bill & rate plan analyses, address any service issues, as well as introduce & suggest new products & services to protect & increase revenue & account satisfaction.
  • Sprint
    Wireless Business Solutions Specialist/Ae
    Sprint Dec 2000 - Dec 2001
    • Responsible for coordinating and executing the prospecting, marketing, selling and account management of direct sales accounts in local markets. • Proactively identify local sales opportunities and develop a tactical sales plan to aggressively drive sales activity at the local level. • Properly train end users on all features of Sprint PCS handsets, wireless data applications, and educate clients on new products and services. • Participate in formal presentations, meetings and sales strategy sessions. • Average 50 cold calls and 2 appointments per day.• Awarded “Top Sales Representative” in recognition of exceptional and exemplary performance in the Southeast Region for June 2001.• Attained 100% of sales quota for 2001.
  • Pricewaterhousecoopers Llp
    Tax Associate
    Pricewaterhousecoopers Llp Nov 1998 - Mar 2000
    • Responsible for federal, multi-state (proficient in 15+ states), and local tax compliance for individuals, fiduciaries, corporations, partnerships, personal property, non-profit, and private foundations.• Prepared extensions and quarterly estimated tax payments where applicable. • Served 75+ clients and prepared 100+ tax returns during first six months of employment.• Confidentially analyzed complex issues and responded to clients’ IRS, state and local tax notifications in a logical and systematic manner to propose relevant solutions. • Successfully completed assigned work for ‘most demanding’ audit with no prior auditing experience. • Collaborated with partner and manager in analyzing clients’ individual tax projections with up-to-date tax application software to reduce tax payments.

Kristen Ehrhart Gimbor Skills

Wireless Mobile Devices Telecommunications Account Management Contract Negotiation Cross Functional Team Leadership Integration Project Management Sales Operations Vendor Management Customer Satisfaction Mobile Device Management Customer Service Leadership Contract Management Technical Support Analysis Vendor Relationships Team Building Training Troubleshooting Blackberry Enterprise Server Procurement Mobile Communications Cost Saving Initiatives Customer Support Project Planning Cost Reduction Strategies Wireless Technologies Best Practices Compliance Best In Class Service

Kristen Ehrhart Gimbor Education Details

Frequently Asked Questions about Kristen Ehrhart Gimbor

What company does Kristen Ehrhart Gimbor work for?

Kristen Ehrhart Gimbor works for Ovation Wireless Management

What is Kristen Ehrhart Gimbor's role at the current company?

Kristen Ehrhart Gimbor's current role is Director of Technical Services at OVATION Wireless Management.

What is Kristen Ehrhart Gimbor's email address?

Kristen Ehrhart Gimbor's email address is kr****@****ess.com

What is Kristen Ehrhart Gimbor's direct phone number?

Kristen Ehrhart Gimbor's direct phone number is +170465*****

What schools did Kristen Ehrhart Gimbor attend?

Kristen Ehrhart Gimbor attended John Carroll University.

What skills is Kristen Ehrhart Gimbor known for?

Kristen Ehrhart Gimbor has skills like Wireless, Mobile Devices, Telecommunications, Account Management, Contract Negotiation, Cross Functional Team Leadership, Integration, Project Management, Sales Operations, Vendor Management, Customer Satisfaction, Mobile Device Management.

Who are Kristen Ehrhart Gimbor's colleagues?

Kristen Ehrhart Gimbor's colleagues are Brandy O., Manny Oujo, Ricardo C Leonor, Tarik Ruffin, Vicki Casteel Gellner, Dyan Shepard, Kelley Gray Buck.

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