• Provided leadership, coaching, and career development for the Membership and Wellness departments and oversaw all branch operations reporting to the Group Vice President.• Built a staff team to create a positive, engaged culture at the Y and successfully worked through a management transition to establish a culture of openness and trust for staff and members. • Successfully managed the overall branch budget of $1.5M with 2200+ membership units through member benefit strategies and by monitoring revenue and expenses. • Supported Metro Atlanta YMCA through Membership Cabinet and task force work.• Provided leadership and support for the branch annual fundraising campaign.• Acted as brand champion for the Y and participated in community events, business association meetings, and as a liaison and ambassador for the YMCA in the community.

• Managed membership budget of $2 million and membership base of over 3500 membership units. • Provided leadership, coaching, and career development to the Membership, Aquatics and Playcenter departments. • Researched, planned, marketed, and provided transportation to our Senior Activities.• Motivated and guided teams in meeting budget and department goals.• Developed on-boarding and workflow processes to ensure quality of staff and service.• Built relationships with staff, members, volunteers, and community partners to create a positive, fun, and meaningful culture at the Y. • Created memorable experiences for members through member engagement events and member appreciation days. • Coordinated vendors and community sponsors to participate in the Y-USA’s Annual National Healthy Kids Day event. Oriented and trained over 75 volunteers to ensure the event’s success.

In addition to all the duties as the Family Programs Director:• Led all Summer Day Camp programs.• Provided support and transportation to Senior Engagement Activities.• Planned and worked with volunteers to execute the Y’s monthly Parents’ Night Out program and annual Spooktakular and Cookies with Santa events.• Provide leadership, coaching and career development to the Aquatics, Sports, and Teen departments. • Worked to gradually increase the spreads between Facility and Program member rates for programs. Increased the camp spread to $50. • Worked with department budgets and provided guidance to others in developing, forecasting, and managing department budgets.

• Created a yearly menu of programs for children and families to include ballet, art, gymnastics, sports, and summer mini camps.• Provided Leadership to the YMCA Indian Guide/Adventure Guide Program that had over 600 participants. • Successfully led the transition of this program from Indian Guides to Adventure Guides. • Worked with a volunteer board to ensure the values and goals of the program were being met.• Researched, scheduled, and planned trips and activities for program participants.

• Developed, trained, and coached branch staff to meet company objectives and financial goals. • Monitored branch budget and developed strategies to achieve financial objectives and business goals. • Researched competing markets and provided reports on market movement and penetration.

• Met with business leaders and executive management to communicate and deliver strategic staffing solutions. • Screened, assessed, and managed applicant pool. • Coached and advised applicants on job interviews. • Processed payroll and handled administrative tasks.