Kristen Harjo Email and Phone Number

Current responsibilities for Rockhill Designs is to sell and service customers via home trunk shows, public events, social media and on-line. Recruit,onboard, train others to give to others the opportunity to purchase beautiful jewelry in a professional manner, to offer the opportunity to earn free jewelry for women who want to host a party, or help fundraise cash for a worthy cause, sport team, dance group etc. and finally to share the opportunity and help my team to recruit and train others in Rockhill-Designs jewelry business.

Consulting for Organizational Development...Selling Skills, Presentation Skills, Leadership Development, Change Management, Succession Planning, Development Plans and more...

I will be doing presentations for Vets, spouses of Vets, or widows of Vets, who served in the military during a time of war (WWII, Korea, Vietnam) who are 65+. This is a great benefit that not a lot of veterans or widows of veterans know about and I did get this benefit for my own father. He is now receiving 1644$ a mo. for his assisted living care. Tax free forever-----Some Veterans or their widows may have been turned down by the VA or someone else in their life told them they did not qualify or feel they have too many assests etc.to qualify etc., our law firm can help them with this benefit. Our law firm is accredited by the VA. Send me an email if you are interested!

Responsible for consulting, developing and delivering need based training for Customer Account field sales clients. Assessed needs and delivered local training solutions to build business acumen within West Area and Growth Channel client groups. Built skills and strategic thinking to improve business planning and effective trade fund management for customer accounts. Created training solutions for building the business by providing expert training and coaching in the use of Kraft Sales systems, i.e. Customer Planner, KOSTARS, EZ Serv, etc.. Facilitated all programs created by HQ groups i.e., New Bridge Training and Online 101s, Standard File Management and Audit Preparation. Also delivered soft skill solutions i.e.Negotiating and Selling Skills Workshops. Regarded as a business consultant, change agent and a connector to other subject experts within Kraft..

Responsible for consulting, developing and delivering need based training for Customer AccountField sales clients. Assessed needs and delivered local training solutions to build business acumen within the Kraft's West Area and Growth Channel employee groups. I built skills and strategic thinking which improved business planning and effective trade fund management. I created training solutions for building the business by providing expert training and coaching in the use of Kraft Sales systems and business tools, negotiating techniques, created training to improve business conversations with customers and effective sales presentations. I facilitated all training programs created by our team and the HQ groups and created need based training (soft and hard skills) for specific needs for my client groups. I was regarded as a business consultant, coach, change agent and a connector to other subject matter experts within Kraft Foods.2003-2004: Organizational Development /Training Mgr. for Sales and Customer ServiceTrusted internal consultant/coach for 500+ West Area and Central Area personnel. Partner/consultant for Area talent assessments and need based training. Provided development feedback for individuals and work groups. Facilitated New Leader Assimilation programs and Kristen Harjo - continuedadministered Profilor/230 degree feedback tool to all levels of the organization. Created training interventions and provided leadership for 6 Region Training Managers, who had local training related responsibilities. Integrated materials for all core and non-core development/orientation programs. Revised and facilitated core training workshops and diversity programs for both areas.Consultant/Coach for Leadership development Program for High Potential employees. Advisor to Women's Sales Council - all of Kraft Food employees.

Provided coaching and guidance in team development, talent evaluation and development. Led and facilitated New Leader Assimilation, administered 360 feedback tool to all levels of the organization in the West and Mid West areas. I provided leadership to all Region Training Managers who had local training related responsibilities.Integrated all core and non-core development/orientation programs across all businesses in Area

I was responsible for overall training strategy and execution in Field Sales with focus on change management. This position provided functional and strategic leadership for change activities related to Customer Business Team realignment. I managed strategy and execution of compliance programming (ie: online sexual harassment program, co. policy training, etc.)Responsible for portion of OD training conference and other on-going needs consulting and training solutions for West Area.

Change Agent FocusInternal consultant and change agent responsible for West Area training needs and Area change strategy. Assessed needs and created training solutions for West Area client groups. Created change strategy for realigning Customer Business Teams. This included strategic planning for West Area "Change Management workshop for Kraft's Customer Business Teams".Facilitated "High Performance Work System" programs for Sales and for Plant operation groups.Provided support for Sales Operation West Area plants for 4 months. Created and facilitated West Area HR integration redesign sessions. Provided strategic planning for roll-out of on-line e-learning sexual harassment program. Advisor for Women's Sales Council, INROADS (interns) trainer. Corporate DDI National Targeted Selection trainer and a JA Volunteer.

OD Manger for West Area responsible for assessment, diagnosis, of all competency/skill/training needs. Responsible for creation of job competencies and skill gap analysis. Completed development plan solutions. Facilitated implementation of new company competencies and development plan creation..

Internal consultant and partner to AVP, CVPs, and CBMs in Westl Area. Provided coaching and guidance in team development, talent evaluation and development, Led and facilitated New Leader Assimilation, administered 360 feedback tool to all levels of the organization to improve their managerial skills. Revised, facilitated and delivered five core workshops, Selling Skills Workshop (Sale Reps), CCM Orientation Workshop (CCMs), Situational Leadership (Retail Sales Managers), Negotiations Workshop and Field STEPS (Strategic Business Problem Workshop) .

. Job Competencies/Development Plan Internal consultant and partner to AVP, CVPs, and their business team members in West Area.Provided coaching and guidance for team development and talent evaluation. Responsible for talent development, training needs and succession planning development. Created job competencies and skills needed for Kraft job families. Facilitated roll-out and strategic planning for new job competencies and development plan program. Revised and facilitated Kraft's core workshops including: Selling and Negotiating Skills, new Account Manager workshops, New Manager workshops and a Strategic Business Problem Solving workshop. Area Diversity Awareness facilitator.

Manager for NW Military Territory, 2 Account/Dist. Managers and 9 Sales Reps.Responsible for 4 million dollar sales territory, and retail operations for territory.

HQ and Military Retail Sales Operations for Kraft Products, responsible for retail sales and strategic HQ trade planning and execution for an expanded NW territory. This included 9 Sales Reps, 27 store workers, expanded product lines, liason duties for Pizza business and expanded exchange businesses.

Account Manager for NW Airforce, Western Army, and NW Navy HQ accounts including Japan, Korea and all SPacific commissaries.Managed Retail Commissary stores in NW only.

Responsible for direct sales with major direct wholesalesand indirect accounts. Developed business plans to exceed plans and effectively managed trade funds to stay within budget. Exceeded plan.

Responsible for selling General Foods products to retail stores in the Seattle area. Recognized as an outstanding sales person.

Retail Grocery Market - Seattle/Portland - General FoodsResponsible for selling General Foods products to retail stores.

Military SalesManager for NW Military Store Operations - 11 Commissaries - 2 Account/Distributor Managers and 9 Sales Reps. Responsible for strategic sales planning, operations and execution for NW Military group.

and Military Retail Sales Operations for Kraft products, responsible for retail sales and HQ trade planning and execution for expanded NW territory. Led a sales test for 9 new Sales Reps and 27 store workers. Received Sales leadership award. Expanded product lines, grew share, increased profits and revenues by 8% during this period. Liaison for new Tombstone Pizza business and expanded exchange businesses. Business plan budget makes 5 consecutive years.

Responsible for strategic planning and "go to market" strategic planning and sales execution for all domestic and international commissaries. Sales responsibility for HQ and NW military retail.

for Wholesale and Indirect Grocery Accts.Responsible for direct sales for major direct wholesalers and indirect accounts in the Seattle/Portland retail market. Developed business plans to exceed plans and effectively managed trade funds to stay within budget. Considered top performer.