Kristen Smith

Kristen Smith Email and Phone Number

Manager, Risk Advisory @ IAG
Auckland, NZ
Kristen Smith's Location
Auckland, Auckland, New Zealand, New Zealand
Kristen Smith's Contact Details

Kristen Smith personal email

n/a
About Kristen Smith

Over 15 years of experience in Financial Services with a focus on quality advice, distribution operations, risk and compliance across insurance and investments. Influential large scale people leader with significant experience in leading transformational and regulatory change, upgrading legacy systems, and customer focussed projects. Extensive people leadership and risk management skills including implementing process improvement solutions with a focus on achieving and maintaining high service levels in order to deliver good customer outcomes. Excellent interpersonal skills to establish a positive team culture through developing and mentoring people. Responsible for managing relationships with network of Financial Advisers and strategic partners. An inspirational leader with strong core values to deliver a conduct and culture programme across NZ operational and customer service teams.

Kristen Smith's Current Company Details
IAG

Iag

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Manager, Risk Advisory
Auckland, NZ
Website:
iag.com.au
Employees:
12404
Kristen Smith Work Experience Details
  • Iag
    Manager, Risk Advisory
    Iag
    Auckland, Nz
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  • Partners Life
    Head Of Conduct
    Partners Life Oct 2021 - Present
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  • Resolution Life
    Chapter Area Lead, Customer Care & Servicing
    Resolution Life Nov 2020 - Jul 2021
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  • Amp Life Nz
    Head Of Contact Centre & Operations
    Amp Life Nz May 2019 - Nov 2020
  • Amp New Zealand
    Head Of Distribution Operations, Quality Advice Network
    Amp New Zealand Jan 2018 - May 2019
    Auckland, New Zealand
    View
  • Amp New Zealand
    Financial Advice Quality Manager
    Amp New Zealand May 2016 - Dec 2017
    Auckland
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  • Amp New Zealand
    Investment Vetting Manager
    Amp New Zealand Nov 2014 - May 2016
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  • Amp New Zealand
    Investment Vetting Specialist
    Amp New Zealand Mar 2014 - Oct 2014
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  • Anz
    Risk Reporting Manager
    Anz Apr 2010 - Dec 2013
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  • Onepath
    Risk Administrator
    Onepath Mar 2008 - Apr 2010
    View

Kristen Smith Skills

Risk Management Training Delivery Risk Reporting Incident Management Incident Reporting Executive Reporting Staff Management Financial Risk Management Auditing Risk Assessment Investments Leadership Operational Risk Banking Financial Services Stakeholder Management Business Process Improvement Change Management Relationship Management Business Analysis Business Strategy

Kristen Smith Education Details

Frequently Asked Questions about Kristen Smith

What company does Kristen Smith work for?

Kristen Smith works for Iag

What is Kristen Smith's role at the current company?

Kristen Smith's current role is Manager, Risk Advisory.

What is Kristen Smith's email address?

Kristen Smith's email address is kr****@****p.co.nz

What schools did Kristen Smith attend?

Kristen Smith attended Scripps College.

What skills is Kristen Smith known for?

Kristen Smith has skills like Risk Management, Training Delivery, Risk Reporting, Incident Management, Incident Reporting, Executive Reporting, Staff Management, Financial Risk, Management, Auditing, Risk Assessment, Investments.

Who are Kristen Smith's colleagues?

Kristen Smith's colleagues are Nikita Vaid, William(Zhizhen) Yang, Aaron Artery, Neel Ramlugun, Indrani Krishna, Allison Markarian, Rhiannon Humphries.

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