Kristen Abraham Email & Phone Number

Paramus, NJ

Paramus, New Jersey, United States

Chestnut Ridge, NY

Montvale, NJ

• Responsible for all aspects of marketing plan execution with a strong emphasis on conference and event planning for this growing Healthcare IT company – responsible for managing 70+ trade shows per year and conducting.
• Grew participation in the company’s showcase annual event – SRS User Summit – doubling event attendees and increasing customer representation to 25% in the 5 years since assuming this responsibility.
• Produced all aspects of company events for employees, attendees, and vendors – site selection and negotiation, online registration, exhibit hall layout and setup, entertainment, scheduling, staffing, AV selection.
• Built and managed relationships with national non-profit professional associations to support sales objectives and increase brand awareness through co-sponsored events and other marketing activities – these efforts.
• Created, presented and executed an annual marketing budget in excess of $1M – managed the department to come in under budget every year, allowing the grant of additional funds to explore new opportunities each year.
• Managed team of 7 direct reports consisting of marketing and creative professionals – responsible for team planning, hiring, and performance reviews.

• Responsible for all branch promotional events to drive growth in customer base – brought in an average of 10 new banking accounts per event.
• Managed all aspects of customer service – new customer accounts, Mortgage and Home Equity Loans, maintaining existing accounts.
• Supervised internal resources and resolved scheduling conflicts.
• Point of contact for customer communications to the branch.
• Stayed abreast of current laws pertaining to the banking industry – Patriot ACT, Anti-Terrorism laws, OFAC requirements.
• Executed daily and monthly reports process to support operations – keeping the branch in good standing with the internal auditing department.

Englewood, NJ

• Assisted 12 branches with daily work and reporting – prepared reports regarding cash differences for the Board of Directors which resulted in the identification of costly errors, saving the organization thousands of.
• Developed strong management skills – resolved operational issues across the branches and increased efficiency by organizing monthly manager meetings.
• Authored procedures and operations handbook to support the organization’s conversion to new banking system – trained over 100 employees during the conversion process.

• Quickly grew to earn a promotion by providing exceptional customer service to community-based clients, demonstrating management skills and working closely with management to learn all aspects of the business.

Certificate, Online Marketing

Earned Master Certificate in Online Marketing – applied strategies learned to support the company’s transition from traditional.

Education record