Vice President Of Global Call Center Operations
Current
Jan 2022 - Present
AeroLeads people directory · profile
Kristen Stone Email & Phone Number
Strategic Global Customer Support Leader | VP-Level Executive Driving Excellence in Service Delivery & Client Satisfaction
at
EverConnect
1 work email found
@keywordconnects.com
2 phones found area 781
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Strategic Global Customer Support Leader | VP-Level Executive Driving Excellence in Service Delivery & Client Satisfaction
Location
North Easton, Massachusetts, United States
Who is Kristen Stone? Overview
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Quick answer
Kristen Stone is listed as Strategic Global Customer Support Leader | VP-Level Executive Driving Excellence in Service Delivery & Client Satisfaction at EverConnect, based in North Easton, Massachusetts, United States. AeroLeads shows a work email signal at keywordconnects.com, phone signal with area code 781, and a matched LinkedIn profile for Kristen Stone.
Kristen Stone previously worked as Vice President of Global Call Center Operations at Everconnect and Director, Consumer Call Center at Everconnect. Kristen Stone studied at University Of Hartford.
Company email context
Email format at EverConnect
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{first}@keywordconnects.com
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AeroLeads found 1 current-domain work email signal for Kristen Stone. Compare company email patterns before reaching out.
Profile bio
About Kristen Stone
A seasoned consumer support professional passionate about driving strategic vision with a keen focus on leveraging technology to enhance customer experiences. Using a data-driven approach to deliver results while fostering a collaborative environment that emphasizes continuous improvement, inclusivity, and scalable solutions.My leadership approach includes mentoring teams to excel in a collaborative setting and actively collaborating with product and development teams to align support strategies with product objectives. By prioritizing scalable solutions, I ensure that customer support initiatives can adapt and grow alongside the evolving needs of our customer base, enabling sustainable long-term success.Through a combination of strategic planning, hands-on collaboration, and a commitment to leveraging technology for innovation, I am dedicated to driving excellence in customer support while contributing to overall business success. Driven by intellectual curiosity, I thrive on exploring innovative solutions and leveraging strong analytical skills to inform decision-making processes. My commitment to excellence and dedication to fostering a supportive and inclusive work environment has consistently enhanced customer satisfaction and business success.
Listed skills include Call Center, Customer Experience, Lead Generation, Account Management, and 16 others.
Current workplace
Kristen Stone's current company
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6 roles · 30 years
Kristen Stone work experience
A career timeline built from the work history available for this profile.
Director, Consumer Call Center
Jan 2021 - Jan 2022
Director Call Center
Jan 2021 - Oct 2021
Call Center Manager
Keyword Connects
Created and successfully launched a virtual call center handling inbound and outbound traffic for our clients. Oversee human resources management including hiring and selecting staff, directing employee development and training, evaluating job performance and applying human resource practices. Uses current Workforce Management skills and technologies to effectively schedule and staff according to forecast and budget. Directs fiscal management within the Call Center. Monitors service delivery and systems operations. Represents the Call Center at meetings, conferences, hearings and other related functions. Maintains effective customer Service goals and manage all operations on a daily basis.
Aug 2006 - Dec 2020
Finance Analyst
Boston Medical Center
1999 - 2005
~6 yrs
Consumer Relations
Safety 1St
1997 - 1999
~2 yrs
1 education record
Kristen Stone education
FAQ
Frequently asked questions about Kristen Stone
Quick answers generated from the profile data available on this page.
What company does Kristen Stone work for?
Kristen Stone works for EverConnect.
What is Kristen Stone's role at EverConnect?
Kristen Stone is listed as Strategic Global Customer Support Leader | VP-Level Executive Driving Excellence in Service Delivery & Client Satisfaction at EverConnect.
What is Kristen Stone's email address?
AeroLeads has found 1 work email signal at @keywordconnects.com for Kristen Stone at EverConnect.
What is Kristen Stone's phone number?
AeroLeads has found 2 phone signal(s) with area code 781 for Kristen Stone at EverConnect.
Where is Kristen Stone based?
Kristen Stone is based in North Easton, Massachusetts, United States while working with EverConnect.
What companies has Kristen Stone worked for?
Kristen Stone has worked for Everconnect, Keyword Connects, Boston Medical Center, and Safety 1St.
How can I contact Kristen Stone?
You can use AeroLeads to view verified contact signals for Kristen Stone at EverConnect, including work email, phone, and LinkedIn data when available.
What schools did Kristen Stone attend?
Kristen Stone studied at University Of Hartford.
What skills is Kristen Stone known for?
Kristen Stone is listed with skills including Call Center, Customer Experience, Lead Generation, Account Management, Process Improvement, Salesforce.Com, Customer Satisfaction, and Contact Centers.
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