Kristen Zeiser Email & Phone Number

Marietta, GA

• Assistant to two bosses-manage + coordinate ministry projects
• Manage daily calendars, schedule appointments, trip planning & booking travel accommodations
• Prepare financial reports, process reimbursements
• Manage all things social media-blog, Facebook, Twitter, Instagram and website | @jfbcglobal
• Create our copy write content for mass email communications to various audiences
• Assists, in a team environment, with content curation, planning, logistics and administration of the annual MOVE missions conference | www.moveconference.org

Alpharetta, GA

• Managed daily, individual financial logs & reports of expenses for 5 bosses in office
• Within 2 months, entrusted to co-manage a project, working directly with lawyers, paralegal &insurance companies as our communication liaison for bill processing & payments

Melbourne, Florida Area

• Christian Care Ministry facilitates Medi-Share-an alternative to traditional insurance that networks a community together to share in paying for each other's medical bills
• Assistant/2nd in command to Applications department manager & communication liaison between related departments
• Team lead for a staff of 7 that processed over 1,000 member applications on average as of June '13 for the Medi-Share program. Promoted to team lead after 11 months of joining department
• Trained new incoming employees; wrote and actively updated sections of department training manual
• Coordinated team goals, delegating responsibilities in tandem with management as needed
• Chosen by ministry COO to be our department representative on a leadership team of about 25 employees and managers created to work together to develop strategies and initiatives to improve in-house communication and.

• Processed applications for new membership
• Multi-tasked environment of processing paperwork + answering incoming calls from applicants
• Informed management of support issues, backlogs or errors
• Ensured quality support to applicants through the application life cycle
• Contributed ideas for continued team efficiency and innovation

Melbourne, Florida Area

• Identified and developed new members for the ministry
• Educated, consulted interested prospects on all ministry programs and services
• Created, maintained positive client relationships
• Assisted applicants through the processing of joining membership

Orlando, Florida Area

• Multi-tasked to deliver and dispatch important information to clients (including situations of emergency)- required high attention to detail
• Served with team as an answering service for 100+ clients-multiple call environment
• Assisted in hands-on training for new employees
• Suggested new ideas and solutions to increase company productivity and client satisfaction

Melbourne, Florida Area

• Offered incentives to encourage continuing business from Ford customers
• Increased Ford sales and customer satisfaction

Bachelor Of Applied Science (Basc), Organizational/Interpersonal Communication

Associate Of Arts (A.A.)