Kristi Cherry Email and Phone Number

• Interact with invoice approvers in the client organization, using influencing skills to overcome obstacles to receiving payments.• Interact with client Accounts Payable (AP) dept to progress to chase invoice approvals and payments, using telephone contact and email.• Prepare and issue invoices for North America cost centers, within agreed timeframes.• Capture and enter IPD details (policy/slip/market data) in the relevant CMA case files for both UK and overseas policies.• Partnering with multiple teams in other WCAP regions on the invoicing process related to CMA and Filetrac.• Act on instructions from the Working Capital North America team of specialists who liaise with the Adjusters to agree invoicing targets and requirements.• Deliver high quality invoices, right first time and in a timely manner working as a team out of Houston and with North America.• Initiate outbound calls and field inbound calls from responsible parties and attempt to collect money owed.• Review the initial content of each file while documenting and tracking all ongoing verbal and written correspondence related to the file in all applicable systems. Update and document information to achieve maximum recoveries.• Run weekly/monthly/quarterly aging and other AR reports.• Ensure accurate monthly billing for a high volume of assigned accounts (400-500).• Develop and implement effective collection strategies to reduce delinquent accounts.• Engage with external clients to provide accurate and timely customer information when requested.

• Process high volume full cycle accounts payable. Data entry of invoices and posting items into the accounting system.• Match invoices to PO’s, delivery slips and work orders. Vendor statement reviews.• Ensure invoices have required approval, payment limits and backup prior to payment.• Process weekly check runs and taking advantage of all offered discounts.• Work with buyers, vendors and property managers to resolve all issues.• Review and code all invoices, ensuring appropriate documentation, approvals and any discrepancies before entering. • Perform monthly account reconciliations.

Providing payroll and human resource support in order to ensure effective, efficient and accurate administrative operations. Coordinate the payroll process within departments (ex. timesheets, salary adjustments, vacations, etc.). Maintains payroll info (ex. direct deposits, W-4’s, leave balances, salary levies, garnishments, etc.). Process Biweekly & Semi-Monthly payroll check runs. Upon completion, assist with managing of 401(k) plans including handling elections, contributions and loans. Work closely with Human Resources on payroll related issues. Maintains office services by organizing office operations and procedures; controlling correspondence; reviewing and approving supply requisitions; assigning and monitoring clerical functions. Address employee queries regarding office management issues (e.g. stationery, Hardware and travel arrangements). Liaise with facility management vendors, including cleaning, catering and security services. Backup for accounts payable, billing and contracts clerk.

Provide customer service to all employees by promptly responding to employee inquiries, achieving established customer service. Interprets standard, administrative procedures and practices, escalating non-routine matters to appropriate department. Supports transitional activities such as support of payroll. Maintains appropriate records relating to employee inquiries. Contributes planning, organizing and processing with 100% accuracy.

Process employee data (new hires, changes, additional earnings, benefits). Maintains payroll info (ex. direct deposits, W-4’s, leave balances, salary levies, garnishments, investments- voluntary contributions, etc.). Reconciles payroll account balances and vacation accruals. Monitors tax laws, FMLA, etc, handles worker’s compensation and unemployment. Interpret and explain HR policies & procedures, laws, standards or regulations. Prepares formal analysis of payroll benefits and headcount activity; prepares month-end journal entry preparation. Compiles statistical and payroll data from sales monthly commissions. Investigate employee complaints about violation of company policies or government regulations by co- workers or employees. Inform other staff of procedural requirements, benefit information, policies, etc. Prepares offer letter, submits the appropriate background investigation information. Recommend disciplinary action and assist management with terminating employees when necessary then process the appropriate paperwork for terminations or resignations. Prepares and participates in workshops, in-service training, etc. for the purpose of conveying and/or gathering information required to perform job functions. Prepare daily, weekly, monthly reoccurring journal entries and analyze all balance sheet reconciliations. Maintain regular and detailed interaction with A/P, A/R, billing, payroll and job cost functions for analytical process support. Post payments from LockBox accounts to A/R and general ledger accounts daily. Record, classify and summarize financial transactions and events in accordance with generally accepted accounting principles (GAAP). Monitor and analyze budget-to-actual expenses of Corporate G&A forecast. Prepare supporting documentation for audits and interact with internal /external auditors as needed. Assist with audits by providing supporting records and documentations.

Prepares consolidated internal and external financial statements by gathering and analyzing information from the general ledger system and from departments. Analyzes information and options by developing spreadsheet reports; verifying information. Prepare daily, weekly, monthly reoccurring journal entries and analyze all balance sheet reconciliations. Develops and implements accounting procedures by analyzing current procedures; recommending changes. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Maintain regular and detailed interaction with A/P, A/R, billing, payroll and job cost functions for analytical process support. Post payments from LockBox accounts to A/R and general ledger accounts daily. Record, classify and summarize financial transactions and events in accordance with generally accepted accounting principles (GAAP). Monitor and analyze budget-to-actual expenses of Corporate G&A forecast. Provide support for accurate and timely preparation of financial cost accounting reports. Prepare supporting documentation for audits and interact with internal /external auditors as needed. Assist with the month-end closing process, conducting research and and making journal entries for account discrepancies, prepares closing journal entries, posts accrual entries and prepares financial statements. Created policies and procedures for accounting process.

• Code, total, enter, verify and reconcile transactions such as accounts payable/receivable, purchase orders, checks, invoices, check requisitions and bank statements using accounting software.• Responsible for scanning/expediting all invoices into Version One system using the integration to manage documents electronically in order to obtain vendor invoices online and streamline the AP workflow for multiple locations. • Manage, prepare and distribute weekly vendor check runs.• Verify that transactions comply with financial and SOX compliance policies. • Ensure accurate and timely monthly, quarterly and year end close reports.• Follow W-9 & 501 requirements for accurate 1099 reporting for all vendor set-ups and assist with validations.• Communicate with vendors and different departments in their organization to resolve outstanding payments and clarify issues related to accounting policies/procedures.