Kristi Click Email & Phone Number

Alexandria, VA, US

Mclean, Virginia, United States

• Manage day to day business operations for the Finance, Human Resources and Legal divisions.
• Identify new business opportunities through existing schedules, BPAs, and contract vehicles and lead bid & proposal efforts for new opportunities.
• Oversee contract modifications and ensure compliance with requirements throughout the entire contract life cycle.
• Serve as the primary point of contact for staffing, backfilling, and performance management for 85+ contracted employees across 25 contracts and collaborate with the client to proactively resolve escalation of issues.
• Handle leave policies and compensation discussions for contracted employees.
• Collaborate with HR and the recruiting team to manage personnel actions and workforce planning.

Americas

• Primary point of contact and liaison with senior executive stakeholders within the Hospitality industry
• Organized and directed scope planning and production of innovative, time-sensitive learning and development initiatives and projects.
• Used key performance indicators to identify skill and behavioral gaps to create custom learning content tailored to the clients' departmental needs and in alignment with broader organizational goals.
• Engaged with internal cross-functional teams including writers, instructional designers, marketing, production, SMEs, tech and translations to guide strategy, resource planning, and project execution.
• Prepared RFP responses for project agreements and negotiated all aspects of terms and rates, providing a variety of recommendations and options based on budget, timeframe and solution complexity.
• Identified and managed risks throughout the project lifecycle, serving as the primary point of escalation for challenges; collaborated with stakeholders to implement necessary risk mitigation plans.

• Supported development and implementation of key learning initiatives for Digital, eCommerce, Marketing, Sales and Loyalty & Partnerships.
• Facilitated communication with vendor partners, Learning & Development stakeholders and internal clients.
• Collaborated with department Subject Matter Experts to update training materials and to develop and maintain a New Hire curriculum used across multiple regions.
• Designed, developed and maintained multiple internal onboarding sites for multiple departments.

Ft Belvoir, VA

• Planned and executed all aspects of events and Industry Day for Distributed Common Ground Systems- Army (DCGS-A).
• Developed information for event websites, promotional materials and the final program.
• Managed relationships and coordinated engagements with Industry Partners, military personnel and the Program Manager of DCGS-A.
• Coordinated with the Legislative Liaison to track and document the Congressional briefings and demo presentations from the Program Office.

• Communicated effectively with high level military leaders while utilizing knowledge of government contracting
• Developed project plans to manage the schedule, budget, scope, and procedures for accomplishing the project, and monitored the allotment of available resources
• Oversaw and facilitated design, procurement, production, shipping, and billing for the client’s projects
• Served as a liaison between the client and internal departments, to include Contracting, Web Design, Creative, Print, Engraving, Purchasing, and Accounting to ensure all terms of the contract and/or task order were.
• Managed the development and launch of an interactive website for a military client. Headed up site marketing initiatives, managed site content, and implemented upgrades
• Created, and consistently updated, a dashboard to display site usage analytics and ROI