Scheduling staff, maintaining monies, tracking issues with financials. Team building, hiring, training, and interviewing. Order and maintain supplies. Lead the team to success and hold staff responsible for customer satisfaction and cleanliness do the front of the store.

Manage and maintain the front of the store including, cashiers, customers, returns, refunds, and customer experiences. Responsible for paperwork, safe, payroll, human resources, as well as communicating with store manager. Has been the stand in Assistant Store Manager and taken on more responsibility until the position was filled. Kristi has hired and completed orientation and training for new members of the team. She has also helped coach staff when needed, at that time also help teach staff how to improve. She schedules her own staff weekly to improve customer service and work with staff availability. She has passed all audits for the front end for the last 18 months with an outside auditing company. Kristi enjoys working with people, and loves managing her team to success as well as happiness.

Licensed in the state of Ohio to sell life insurance, I maintain current clients while prospecting for new clients. Keep accounts accurate while doing what is best for the client. Try to find a good fit for client and product to meet their needs. Fill out correct forms to make desired changes and purchase new policies.

Managed payroll for 30 hourly and salary employees, figured time cards, phoned in 941 taxes, and printed and handed out pay checks.Entered accounts receivable and accounts payable into system. Developed reports for payables, created checks and mailed them, and called vendors in advance about payment. Kept ledger of monies to record what is coming in and out. Able to harmonize within teams for company cohesion. SalesFielded issues with over 50 customers, corrected problems, entered orders, created specs, maintained organization with orders and due dates within Amtech system. Worked with fellow employees with scheduling, holidays, and vacations. Adapted with different facets of the company in regards to ordering, shipping, receiving, manufacturing, and customer satisfaction.Filled out ISO 9001 forms and was responsible for filing and keep records of ISO non-conformances and making them compliant Ordered paper daily from vendor, kept system prices current with vendors, bargained for better pricing

Analyzed orders to ensure they are correct, helped Field Engineers with ordering problems over the phone, retrieved orders from VAX system, e-mail, and fax then created and/or ordered parts. Created reports and updated spreadsheets. Communicated with customers about maintenance status of their parts; maintained follow-up contact with customer about parts shipped to them after tracking them via FedEx. Sold maintenance contracts to customers on peripheral equipment over the phone after referencing their accounts. Billed customers every month for parts not returned, work with credit department on issues, and worked closely with receiving department on parts returned.

Took verbal sales orders over the phone, entered orders, problem solved for the customer, considered complaints and rectified the situation. Tracked down miss-shipments and re-ordered or re-routed to customer. Communicated with the shipping department on order status, kept a daily account of sales, manufacturing, and orders in via EDI. Worked with the salesmen daily on customer issues. Have traveled to hardware shows and helped customers one on one and tell them about our product. Skilled at Microsoft Word, Excel, Outlook, and BAAN computer systems. Have mastered crediting, and have invoiced warehouse and dealer orders.