As a global sales and customer success leader, I have focused my career on helping the world's largest brands meaningfully connect with their customers using data driven decision making and best-in-class marketing technology. I've had the opportunity to lead both technical and strategic organizations, ensuring strong partnerships across all requisite teams. Outside of work, I am an active mentor to a number of professional women that are actively growing their career, as well as young adults as they navigate through high school and prepare for college. I am also an active real estate investor of both short-term and long-term rentals, and enjoy designing the homes to be more of an "experience". When I'm feeling extra creative and a little scientific, I find immense joy in creating one-of-a-kind custom cakes for family and friends. Tying the science of baking with the engineering of "extreme cakery" and combining that with the beauty and amazement of making a delicious, beautiful cake is second to none! Expertise:Recruiting, developing, and retaining Leaders & Front-line Customer Success teamsCreating Customer Success Programs & CX Best Practices | Optimizing ROI on budgetsExtensive background customer success roles for B2B and B2C SaaS companies.Strategic Relationship Management – consultative, trusted advisor to C-suite including leading technology clients.