• Developed project proposal for the re-establishment of Residential Leaders with the wellbeing focus “Project 100”• Organised the logistics and marketing of over 25 residential wellbeing events across Ballarat, Berwick and Churchill campuses, including Welcome Day 2023, Semester 1, for residents at Berwick and Ballarat campuses – catering activities for a combined 175 students• Designed and curated the physical and digital Local Services Welfare Booklet for all students and staff at Ballarat, Berwick and Churchill campuses• Created and maintained the Student Support Officer – Residential Wellbeing team Standard Operating Procedures OneNote Notebook and SharePoint• Drafted and developed communication protocols for the Student Support Officer – Residential Wellbeing team – including newsletters, Microsoft Teams, email, SMS, Instagram and telephone communications• Designed and advertised the 2023 Residential Hoodie• Created websites to assist residents who experienced homesickness and poor sleep habits• Trained and onboarded two Residential Wellbeing Admin workers• Regularly provided systems training (StarRez, Microsoft programs – Teams, SharePoint, OneNote, and Canva) with Student Support Officer – Residential Wellbeing staff members• Addressed residential student issues, primarily around individual and shared wellbeing concerns across Ballarat, Berwick and Churchill campuses• Maintained detailed case notes, recording all information on the StarRez Communities system. • Developed marketing materials to communicate to residential students about residential and whole-campus activities and services• Sourced materials and packed 200+ Welcome packs for new residents• Maintained communication channels with key stakeholders at Federation University• Coordinated and ran whole campus wellbeing events with the FedWellbeing team

• Worked with a team of volunteers across Australia to help fundraise for the Australian Democrats for the 2022 election• Chairing fundraising meetings• Minute-taking of fundraising meetings• Setting up the Humanitix event ticketing system• Creating the ‘What’s On’ events website • Copywriting and distributing Mailchimp newsletters to all members of the party newsletter• Creating a media plan for promoting all upcoming events – including copywriting, image design• Hosting and recording digital events through Microsoft Teams• Editing video recordings• Attending to email enquiries • Evaluating feedback and implementing recommendations• Working with various teams and levels of leadership to encourage fundraising efforts

- Recruited 137 volunteers for the Participant Experience component of C2 Melbourne- Managed staffing and volunteer recruitment & short selection administration process.- Managed and oversaw schedules, event requirements, briefing content and historical data records.- Liaised with the I Need Helpers’ Account Manager on contractual obligations.- Managed and oversaw the problem solving and reassignment of shifts as required to meet contractual obligations.- Developed and updated briefing documents including the compilation of risk management, key responsibilities, meeting locations, onsite communication channels and legal obligations.- Held a general understanding of volunteer and staffing legal requirements.- Oversaw the management of correspondence with staff/volunteers.- Oversaw the implementation in a Recruitment Strategy Plan.- Maintained and updated WIP documents including internal project timelines (Asana).- Contributed to I Need Helpers’ VMS & INH Opportunities Support Documentation.- Assisted the Account Manager on relevant service reporting, including volunteer information, legal and financial documentation.

Tasks undertaken during my internship: - Copywriting for the Let's Ride website- Editing the Let's Ride website on WordPress using the Elementor plug-in- Created a social media plan - including content creation, copywriting, graphic design, blog posts, image formatting, and social media post copy- Helped with layout design of Let's Ride Website- Development of user feedback survey- Development of brand awareness survey- Created a Let's Ride student evaluation survey- Created copy to promote Cycling Australia insurance benefits- Posting and management of the Let's Ride Facebook page- Attended and contributed to productivity meetings- Created and scheduled posts on social media- Analytics reporting on social media posts for previous campaigns

Certificate IV in Marketing and Communications, Diploma of Marketing and Communications finishing in 2018 with an Advanced Diploma in Marketing and Communications. During my time at RMIT, I have developed the skills required to analyse client problems, identify insights, create mock-ups and storyboards, develop media plans, design digital content strategies, identify target markets and personas who would buy products/services. Through learning about digital and non-digital media and ways to accurately implement and target desired consumers; I have developed an understanding of strategic marketing communications, and a love for creative solutions to communicate the desired message.