Kristian Erickson Email & Phone Number

Senior IT Consultant with over 20 years’ experience in deskside support. A warm, friendly and down-to-earth people manager who loves working with people. Directly supporting regulatory affairs pharmacovigilance and QA consultants of all levels. A high level of customer care skills offered to ensure incidents/problems are fully understood/resolved on a long-term basis rather than a short-term fix. Always ensuring customers/staff are kept fully informed of progress/aware of status of issues, to ensure excellent relationships maintained at all times. Excellent logical/proactive problem-solving/management skills. The key focus at all times remains minimal downtime of core business, ensuring maximum efficiency/productivity. Extremely good interpersonal & down-to-earth people management skills (flat management of team from within), ensuring successful management of a team, ensuring a highly motivated team, with high levels of productivity, working towards company goals.

Listed skills include Windows Server, Active Directory, Technical Support, Blackberry, and 13 others.