Kristian Lewin-Petrov
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Kristian Lewin-Petrov Email & Phone Number

Performance Manager (Customer Success Manager) - New Car at Auto Trader UK
Location: York, England, United Kingdom 10 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Role
Performance Manager (Customer Success Manager) - New Car
Location
York, England, United Kingdom
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Kristian Lewin-Petrov is listed as Performance Manager (Customer Success Manager) - New Car at Auto Trader UK, a with 1667 employees, based in York, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Kristian Lewin-Petrov.

Kristian Lewin-Petrov previously worked as Account Manager at Auto Trader Uk and Performance Manager (Customer Success Manager) at Auto Trader Uk. Kristian Lewin-Petrov holds Single Module (Distance Learning), Introduction To Sustainability & Corporate Social Responsibility (Csr) from Copenhagen Business School.

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Auto Trader UK

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About Kristian Lewin-Petrov

Passionate and results-driven, I am a successful Customer Success Manager with more than 20 years experience of driving exceptional customer satisfaction and retention rates. With a deep understanding of the customer lifecycle journey, I have consistently delivered outstanding outcomes for both clients and my organisation.My approach to customer success revolves around building strong and authentic relationships. It was for this reason that when I was made redundant from Google, my customers then paid me to set up my own consultancy so we could continue working together.As a natural leader, I excel in cross-functional collaboration, working seamlessly with all stakeholders to deliver a holistic customer experience. I have a keen ability to align customer goals with the capabilities of our products and services, resulting in increased customer adoption and expansion opportunities.In addition to my exceptional relationship-building skills, I am highly data-driven and analytical. I continuously monitor and measure customer metrics to identify trends and identify opportunities for optimisation. By leveraging insights from customer data, I can make strategic recommendations that drive maximum value for both customers and the organisation.Throughout my career, I have had the privilege of working with diverse industries and companies of varying sizes, which has provided me with a well-rounded perspective on customer success. From startups to large PLC's, I have consistently delivered results by leveraging my adaptability and strong problem-solving skills.Ultimately, my passion lies in helping customers succeed and thrive. I am steadfast in my commitment to fostering long-lasting partnerships and ensuring that each customer's journey is exceptional. I get excited by being able to drive tangible results and forge meaningful customer relationships.I love connecting with new people, you can reach me at kristianlewin@gmail.com.

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Kristian Lewin-Petrov's current company

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Auto Trader UK
Auto Trader Uk
Performance Manager (Customer Success Manager) - New Car
York, GB
Employees
1667
AeroLeads page
10 roles

Kristian Lewin-Petrov work experience

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Performance Manager (Customer Success Manager) - New Car

York, Gb

Account Manager

Greater Manchester, England, United Kingdom

I have the pleasure of working with our Independent & Franchise retailers on their digital retailing journey. In a world of omni-channel retailing, it's my job to empower the dealerships I work with to maximise their ROI.

Performance Manager (Customer Success Manager)

Manchester, England, United Kingdom

As part of a collaborative team, I work with both car retailers and internal stakeholders to advocate and embed our New Car and Digital Retailing products. Using my expert product knowledge, curiosity, and Auto Trader's unrivalled data I enable our customers to remain competitive in today's digital marketplace.By partnering with car retailers, from single site franchises all the way up to the top ten groups, I optimise product performance and drive engagement through sharing best practice, delivering training and fixing problems. I humanise data and complex products and align them to their goals and strategies so they can meet the needs of today's online car buyer. I also work closely with the wider business and our Account Manager community to share insight, product updates and to support them in un-locking commercial opportunity with their customers.My role plays a huge part in the digital transformation of our customers businesses and ultimately their success, which is supported by my passionate desire for customer success and driving return on investment.

Jan 2022 - Jun 2024

Account Manager

Manchester, England, United Kingdom

Mar 2020 - Jan 2022

Land Based Volunteer

Sea Shepherd UK is a registered marine conservation charity (1110501) whose primary mission is to end the destruction of habitats and illegal killing of wildlife around the UK's coastline and across the world’s oceans in order to conserve and protect marine ecosystems and species.Sea Shepherd UK currently manages direct action campaigns including:- Ghostnet Campaign (2018 – 2022)- Marine Debris Campaign (2010-2022)- Faroe Islands Campaign: Operation Bloody Fjords (2017-2022)- Iceland Campaign: Operation Mjolnir (2018) & Operation Northern Exposure (2022)- Sea Shepherd Education (2020-2022)- Fast Boat Deployments (2014-2022)

May 2022 - Jan 2023

Sole Trader

Bury, Greater Manchester, England, United Kingdom

Following redundancy from Google I set up WR Digital after numerous requests from existing clients stating they did not want to work with anyone else. Working with a diverse range of SME’s to provide expert Google Advertising Services, I created Ad content on a range of platforms including, but not limited to, Google Search and the Display Network. Managing my own self built CRM using HubSpot, I built lasting relationships with a plethora of company directors ensuring consistent and clear communication at all times.

Jan 2018 - Apr 2019

Adwords Consultant

Google Eto

Leeds, United Kingdom

I consistently hit my monthly revenue targets self-sourcing 40 relevant SME organisations, per week, after research of a particular sector. The sale would include a thorough fact find with the company decision maker, usually the MD or CEO, to ensure Google’s marketing channels could match their objectives. Following the fact find I would put together a detailed proposal highlighting both the pros and cons of advertising with Google along with realistic expectations of performance. While not part of my job description I would then work closely with the Adwords Specialist to learn, in detail, the many complexities of running an Adwords campaign. It was this additional attention to detail that meant I never lost a customer and that some of them wanted to continue working with me following the office closure.

Aug 2016 - Jan 2018

Sales Manager

York, United Kingdom

As well as managing key accounts in the York branch I was also responsible for overseeing the day-to-day operations of the team. My primary responsibility was making sure motivation and performance levels were maintained. My firm but fair, and approachable style, reduced staff turnover to an all-time low thus significantly decreasing recruitment costs. I made sure to work with the team on a one to one basis at all times and I feel that it was this personal approach that led to a 200% increase in month on month revenue during my first two years and a steady 65% year on year growth going forward.

Sep 2011 - Aug 2016

Customer Service Specialist

York, United Kingdom

Working in the Customer Service department my main role was to service customers' Card Protection policies, sell Identity Protection plans and retain customers looking to leave. I also covered for managers in their absence and was a qualified FSA Supervisor which meant I regularly monitored calls for compliance and fed back to my colleagues.

Mar 2007 - Sep 2011

Team Leader

Manchester And York

I started off as a General Assistant in the Bury branch (Warner Village Cinemas) in Greater Manchester. Before my probationary period had ended I was promoted to Supervisor. In March 2005 I successfully applied for a Team Leader role in the York branch while the transition to Vue Cinemas was taking place. When I first started in York I faced resistance from my colleagues, some of who had also applied for the role however, after just six months, I was voted Manager of the Year by those same colleagues.

Mar 2003 - Mar 2007
Team & coworkers

Colleagues at Auto Trader UK

Other employees you can reach at autotrader.co.uk. View company contacts for 1667 employees →

2 education records

Kristian Lewin-Petrov education

Single Module (Distance Learning), Introduction To Sustainability & Corporate Social Responsibility (Csr)

Six week course exploring the impacts of CSR upon the business world.

Foundation Degree, Marketing/Marketing Management, General, Merit

Politics of Business Ventures in Entrepreneurship Stakeholder Theory Marketing Research Marketing Foundations

FAQ

Frequently asked questions about Kristian Lewin-Petrov

Quick answers generated from the profile data available on this page.

What company does Kristian Lewin-Petrov work for?

Kristian Lewin-Petrov works for Auto Trader UK.

What is Kristian Lewin-Petrov's role at Auto Trader UK?

Kristian Lewin-Petrov is listed as Performance Manager (Customer Success Manager) - New Car at Auto Trader UK.

Where is Kristian Lewin-Petrov based?

Kristian Lewin-Petrov is based in York, England, United Kingdom while working with Auto Trader UK.

What companies has Kristian Lewin-Petrov worked for?

Kristian Lewin-Petrov has worked for Auto Trader Uk, Sea Shepherd Uk - Marine Conservation, Wr Digital (Nw), Google Eto, and Practice Supplies Ltd.

Who are Kristian Lewin-Petrov's colleagues at Auto Trader UK?

Kristian Lewin-Petrov's colleagues at Auto Trader UK include Kimia Sabet Imani, Alex Alexmercer, Ar Ra, Donato Daurizio, and Yannine Aracelli Aguilera Alvarez.

How can I contact Kristian Lewin-Petrov?

You can use AeroLeads to view verified contact signals for Kristian Lewin-Petrov at Auto Trader UK, including work email, phone, and LinkedIn data when available.

What schools did Kristian Lewin-Petrov attend?

Kristian Lewin-Petrov holds Single Module (Distance Learning), Introduction To Sustainability & Corporate Social Responsibility (Csr) from Copenhagen Business School.

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