Kristi Barnhill Email & Phone Number

Maple Valley, Wa, Us

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President of the Board of Directors for 2021 and 2022.Vice President of the Board of Directors for 2020.• Program managed the spring fundraising campaign (including Facebook, Instagram and email campaigns) in 2019 that resulted in meeting the goal. • Program managed the spring fundraising campaign (including Facebook, Instagram and email campaigns) in 2020 that resulted in exceeding the goal.

I worked on two consecutive contracts at Microsoft as an HR Program Manager for the Global Executive Talent Acquisition Team. I was responsible for integrating the talent scouting and succession planning efforts across all global business groups at the executive level. The talent scouting efforts were focused on diversity and inclusion for the senior leadership teams. I worked cross functionally with senior leaders, HR business partners, and recruiters. Enabled Microsoft leaders to increase diverse representation and build an inclusive environment by developing and implementing talent engagement strategies to help them build relationships with exceptional talent. Increased diversity representation across all technical and engineering organizations from FY17-FY20. Responsible for implementing procedures that lead to increases in talent pipeline and talent scouting hires between FY17-FY19.Exceeded records for FY20 for both pipeline and hire increases for both engineering and go-to-market teams. Designed and developed a comprehensive diversity talent scouting strategy that addressed the needs of talent acquisition and talent management which resulted in a more integrated and cohesive approach to diverse talent engagement.Provided Program Management for executive succession planning focused on external talent. Developed program ROB & shared out with stakeholders.Ensured current talent scouting and succession planning talent was tracked accordingly in applicant tracking system.

Redmond, Wa

Worked on two consecutive contracts at Microsoft as an HR Program Manager for the Global Executive Talent Acquisition Team. I was responsible for integrating the talent scouting and succession planning efforts across all global business groups at the executive level. The talent scouting efforts were focused on diversity and inclusion for the senior leadership teams. I worked cross functionally with senior leaders, HR business partners, and recruiters. Enabled Microsoft leaders to increase diverse representation and build an inclusive environment by developing and implementing talent engagement strategies to help them build relationships with exceptional talent. Increased diversity representation across all technical and engineering organizations from FY17-FY20. Responsible for implementing procedures that lead to increases in talent pipeline and talent scouting hires between FY17-FY19.Exceeded records for FY20 for both pipeline and hire increases for both engineering and go-to-market teams. Designed and developed a comprehensive diversity talent scouting strategy that addressed the needs of talent acquisition and talent management which resulted in a more integrated and cohesive approach to diverse talent engagement.Provided Program Management for executive succession planning focused on external talent. Developed program ROB & shared out with stakeholders.Ensured current talent scouting and succession planning talent was tracked accordingly in applicant tracking system.

Microsoft

On contract at Microsoft I was an HR Program Manager for the Marketing and Consumer business group (including Retail Channel, Advertising & Online, and OEM businesses). I was responsible for program managing high potential talent programs, talent reviews, and onboarding programs.Managed HR-related communications rollouts for organization and HR readiness.Provided Program Management for high potential talent programs, talent reviews, and onboarding programs.Built and maintained succession planning heatmap, succession landscape, and succession planning profiles. Supported 5 CVPs to deliver seamless organization and talent review PowerPoint presentations to COO. Managed events for Onboarding, Leadership Team meetings, and People Manager Lunch and Learns. Created and helped maintain SharePoint sites.Took execution plans and put together related timelines, readiness plans, logistics, communication plans, and implementation plans. Assisted with taxonomy update projects.

While I was the Business Analyst and PM I was responsible for setting up, managing, and closing Microsoft online training events. I also implemented QuickBooks in place of Excel spreadsheets for more accurate record keeping. Set up, managed, and closed Microsoft training events via alias management, SharePoint site management, and the Microsoft Partner Learning Center. Managed and maintained Accounts Receivable and Accounts Payable for US and CA.Implemented QuickBooks in place of Excel spreadsheets for more accurate record keeping.Provided Project Management support for Microsoft Worldwide Partner Group (WPG) and Partner Capacity Development Management (PCDM) Teams with reporting, financials, and tracking on weekly basis.Prepared, processed, and reconciled ecommerce invoices and credit notes for Microsoft training events.Supported operational reporting needs.Presented data and program results to groups at different levels both to internal and external clients.Advocated for the customers and monitored inquiries through to resolution for Microsoft training events.Established close cooperation with clients and internal/external teams to meet operational expectations.

At Aditi I supported the senior leadership team and recruiting team who placed contractors at Microsoft. I was responsible for implementing new software and programs as well as onboarding all new contractors while maintaining compliance with the Microsoft standard code of conduct. I was recognized as Operations Executive of the Year in 2010. I was recognized by our client Allegis Group Services for the Outstanding Customer Service award in 2011. Implemented new Applicant Tracking System and Salesforce to streamline reporting.Onboarded new consultants including interacting with candidates and new hires, managing the new employee hiring process from beginning to end.Tactfully handled high-pressure situations requiring creative troubleshooting and problem solving, as well as the ability to make mission critical decisions in a professional and unbiased manner. Completed audits of onboarding processes, expenses, and report accuracies.Maintained compliance with customer contracts.Compiled extensive data and reports and presented at quarterly business reviews.Processed background check investigations including sending, analyzing results, and storage.Updated new processes and training materials.Prepared SOW agreements and business proposals and maintain appropriate records and files.

On contract at Microsoft I was a Business Analyst for customer service escalation team. I was responsible utilizing expert writing skills to ensure corporate responses sufficiently resolved escalations. I was recognized as Employee of the Month from Microsoft and Volt for October 2009. Effectively managed all new incoming issues that come in via online portal, Outlook, phone, mail, Product Studio, and then distributed to escalation specialists. Exhibited excellent negotiation and conflict management skills, customer relationship skills, process management expertise, and research experience to provide complete and timely follow-up to escalated customer issues.Proficiently tracked team issues in Excel and alerted the management team to high priority issues or systematic trends.Monitored team mailboxes to review and pass complex mission critical customer sensitive data to individual inboxes.Coached internal resources on the proper use of the escalation process and provided recommendations for operational process improvements to workflow and taxonomy.Provided quality assurance by using a broad knowledge of Microsoft products, licensing, programs, and policies to understand the nature of the issue and verify complete information was received for investigation.Used exceptional time-management skills, organizational skills, and prioritization skills to independently handle fluctuating case volumes.