Kristi Hurd
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Kristi Hurd Email & Phone Number

Payments Operations Manager at Peek
Location: Spokane, Washington, United States 6 work roles 1 school
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Current company
Role
Payments Operations Manager
Location
Spokane, Washington, United States
Company size

Who is Kristi Hurd? Overview

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Quick answer

Kristi Hurd is listed as Payments Operations Manager at Peek, a company with 51 employees, based in Spokane, Washington, United States. AeroLeads shows a matched LinkedIn profile for Kristi Hurd.

Kristi Hurd previously worked as Interim Manager of Treasury Operations at Peek and Treasury Operations Sr. Analyst at Peek. Kristi Hurd holds Bachelors Of Exercise Science, Kinesiology And Exercise Science from Utah Valley University.

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Email format at Peek

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Peek

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Profile bio

About Kristi Hurd

Experienced customer service expert and payments operations specialist with a demonstrated history of working in the leisure, travel & tourism Software industry. Skilled in Customer Support, Partner Relationship Management, Organizational Leadership, Chargebacks and Fraud Detection.

Current workplace

Kristi Hurd's current company

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Peek
Peek
Payments Operations Manager
San Francisco, CA
Website
Employees
51
AeroLeads page
6 roles

Kristi Hurd work experience

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Payments Operations Manager

Current

San Francisco, CA, US

Oversee payment operations, ensuring timely and accurate payments to partners.Spearhead payment operation enhancements for scalability through meticulous planning and control.Devise and execute strategies for managing Partner Payables to optimize financial operations.Monitor business transactions vigilantly for potential fraud, both internally and.

May 2021 - Present

Interim Manager Of Treasury Operations

San Francisco, CA, US

Feb 2021 - Aug 2021

Treasury Operations Sr. Analyst

San Francisco, CA, US

- Executed operations to completion for various integrations with partnering software platforms.- Analyzed payment product trends to assess priority and product needs in order to allow the company to support rapid growth.-Subject matter expert for payment processors Stripe, Braintree as well as payout systems WorldPay, Paypal and Tipalti and how each.

Aug 2019 - Aug 2021

Payment Support Lead/ Fraud Specialist

San Francisco, CA, US

- Responsible for investigation, assessment and detection of fraud through the implementation of an AI learning software used for the detection of Fraud.- Researched fraud claims from partner merchants and customers.- Facilitated detection of internal account takeovers to prevent loss of company funds.- Cohesively worked with various departments and teams.

Sep 2018 - Aug 2019

Senior Partner Support

San Francisco, CA, US

- Product expert resource for Support team.- Organized and executed responsibility through the use of the following support tools: JIRA, Confluence, Zendesk, InContact, Helpdesk, Salesforce, Looker.- Specialized in product knowledge for integrations with partnering software such as SIFT as well as OTAs.- Worked punctiliously across departments.

Aug 2017 - Sep 2018

Customer Service Representative

San Francisco, CA, US

- Answered inbound calls, chats, and emails and organized needs through the use of Support software Helpdesk, JIRA, and Confluence.- Maintained Lead in monthly Audits for stats pertaining to Items Completed Per Hour and Quality Performancethroughout entirety of eligibility.

Jan 2017 - Aug 2017
Team & coworkers

Colleagues at Peek

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1 education record

Kristi Hurd education

  • Utah Valley University
    Utah Valley University
    Kinesiology And Exercise Science
FAQ

Frequently asked questions about Kristi Hurd

Quick answers generated from the profile data available on this page.

What company does Kristi Hurd work for?

Kristi Hurd works for Peek.

What is Kristi Hurd's role at Peek?

Kristi Hurd is listed as Payments Operations Manager at Peek.

Where is Kristi Hurd based?

Kristi Hurd is based in Spokane, Washington, United States while working with Peek.

What companies has Kristi Hurd worked for?

Kristi Hurd has worked for Peek.

Who are Kristi Hurd's colleagues at Peek?

Kristi Hurd's colleagues at Peek include Nathan Harris, Elisa Tamayo V., Dise Taylor, Kevin Kim, and Austin Edwards ★.

How can I contact Kristi Hurd?

You can use AeroLeads to view verified contact signals for Kristi Hurd at Peek, including work email, phone, and LinkedIn data when available.

What schools did Kristi Hurd attend?

Kristi Hurd holds Bachelors Of Exercise Science, Kinesiology And Exercise Science from Utah Valley University.

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