Kristi Malcolm Email & Phone Number

London Area, United Kingdom

- Managing a team of Project Managers in the end to end delivery of internal business projects across all value streams. - Adhering to strict project governance and processes, underpinned by relevant project documentation.- Internal stakeholder management across all levels - CX delivery Lead ensuring all demand and work is tracked and the benefits and strategic alignment is clear and prioritised

London, United Kingdom

Managed a team of Technical Consultants, to drive and support the implementation of innovative applications and software to both internal and external clients. Systems included:- Fieldglass, Beeline and our proprietary recruitment system - Avature - Video conferencing tools In addition, I provided best practice project management oversight and managed the technology workstream within various client facing projects including: - regulatory change (IR35) - requirements gathering, system development, testing, training and deployment - Internal GSC sourcing project working with a new external technology - various small scale client projects - testing project (external testers) on internal software

London, United Kingdom

Delivery role focused managing the upgrade and code re-write of our proprietary ATS/VMS and rollout to all clients. Key activity:- Managed Internal workshops to complete analysis on painpoints and delivery roadmap - Supplier management with 3rd party developer to ensure project plan was delivered and all risks/issues raised - Financial and budget management of £2.5million- Internal and client stakeholder management - Oversight of testing and test resource - Delivered training and documentation creation - Deployment of multiple rollouts of new look application - Post go-live support and issue resolution Other projects included:- internal online expenses rollout (working with 3rd party supplier on build, testing and deployment into BAU) - multiple client technology ATS/VMS enhancements - internal DocuSign owner - SME of our proprietary ATS/VMS software

London, United Kingdom

Drive operational initiatives and projects, both internally and externally from inception through to completion. • Draft and deliver detailed project plans covering all components such as planning, legal process design, communication, technology etc; • Engage with Key Client Stakeholders, both internal and external to: • Deliver update reports at frequencies agreed, chair update meetings to report progress, highlight and manage issues/risks and identify mitigations where applicable • Manage all assigned phases of a project; • Identify, record and monitor all risks to effectively mitigate against issues arising; • Co-ordinate with established project work streams making sure ideas and projects come to fruition; • Create and maintain all relevant project documentationProjects included: ATS/VMS deployment to key client, strategic performance review with key client, internal operational process documentation

London, United Kingdom

- Sole RS contact on-site, managing all temp, contract and permanent secretarial and support recruitment and all temp finance recruitment, across all business areas in London HQ.- Point of escalation on-site for the UK business.- Managing the on-boarding and management of all temporary and contract staff throughout the process.- Consists of internal, PSL and direct recruitment.- Managing weekly and monthly invoicing and all related queries.- Monthly dashboard reporting and presentation to client on all recruitment stats and costs.- Monthly/Annual budget and P&L analysis- Continuous process improvement around all aspects of the service and implementation thereof.- Constant communication across all levels of the EBRD and RS Client Management Team.- Liaising with Marketing to create marketing plans for the year, with a focus on Direct recruitment.- Implementation of new Legislation/Regulation and all communications around them.

- Managed all temporary Central Functions (HR, Legal, Marketing and Support) recruitment for RBS GBM, predominantly in London.- Point of contact for temporary roles within the RBS Insurance programme- Managing the onboarding and management of temporary workers within these fields.-PSL management

Managing all support and secretarial and blue collar recruitment across all areas of Camden Council.

- Managed the on-boarding and after care for both agency and direct IT contractor population for ML in London.- worked on various legislative change projects, affecting both contractors and temps- Then junior consultant on the ML temp Desk, managing both aftercare of all temps on-site, Visa and Length of Service reporting and the junior end IB Operations, full cycle, temporary recruitment.

Having joined as a Researcher / Head Hunter across finance, Asset Management and Banking Operations, I moved up to Consultant, managing the junior end Asset Management recruitment for 2 main clients, Northern Trust and ABN Amro Asset Management.