Kristin Liedka Email & Phone Number

• Spearheading the new strategic partner initiative acquiring new businesses and strengthening the relations with current partners for the organization• Provides support as POC for internal and external stakeholders to ensure integrity between all parties• Assisted IT in developing a user friendly CP reporting dashboard in PowerBI to track trends and communicates to directors monthly

• Audits and maintains all insurance memberships• Analyzes financial reports to submit accurate individualized monthly invoices to third party billing• Expert trainer in Activenet CRM, producing Ad Hoc queries and reports with accuracy upon request• Responsible for auditing database monthly and proactively resolving any discrepancies • Collaborates with center executives to streamline processes with SOPs utilized company wide• Processes requests for scholarships by evaluating financial tax documents and reviews paperwork for compliance

Tampa, Florida, United States

Tampa/St. Petersburg, Florida Area

• Initiated and promoted office charitable donations resulting in 50 families fed• Created, planned and hosted office wide Winter Olympics with 95% employee engagement• Managed budgets of up to 25,000 for events up to 300 attendees for company-wide events• Scheduled and facilitated team meetings to collaborate and plan future events while sticking to set timelines• Created and evaluated employee feedback surveys to determine best practices for successful engaging future events

Tampa/St. Petersburg, Florida Area

Built relationships with existing and prospective clients through consistent follow up, reliable communication and frequent updates on product enhancements. Collaborated with wireless representatives, channel partners and business account managers to create comprehensive business solutions that deliver a strong ROI. • Organizes team community involvement which resulted in 3,019 meals for families in need • Formulated effective business strategies with management and associate sales partners to improve stick rates and increase bottom line• Created weekly incentive sales contests for management to reward top performing reps based off predetermined KPIs • Team operational leader proficient in Salesforce, responsible for training and implementing ever evolving practices

Tampa/St. Petersburg, Florida Area

Self-sufficient telecommunications consultant who proactively built rapport with existing, prospective, and business customers in order to maximize results and drive growth. Assisted teammates in reaching their sales goals while maintaining self goals and exceeding expectations of management. • Contributed to the Defending Tampa Bay Initiative in 2016 which resulted in 20% increase in market share of territory • Collaborated with R2B representative which led to which led to #1 representative in small business acquisitions 2018• Operational leader proficient in new product roll outs, inventory, cash management • Developed strong customer relationships leading to repeat and referral business • Experienced in utilization of Salesforce • Created and implemented team builders to boost store morale and strengthen relationships within the team • Assisted management in creating monthly sales contests to improve store productivity

Responsible for detailed correspondence between clients and advisers. Reached out to clients to maintain positive relationships and recommend new products to enhance service and increase revenue. • Planned and coordinated Woman in Wealth, informative seminars which led to positive customer feedback and referrals for new business• Proficient in using the wealth management program to produce financial reports • Maintained and kept client databases up to date through the use of Salesforce

Formulated creative and effective ways to enhance students understanding of the English language using strong written and oral communication skills. Collaborated with Korean co-teacher to establish set guidelines for our corresponding curriculum's. • Designed, implemented and directed a summer school curriculum for the students • Created and executed a pen-pal program that connected Korean children to American children• Spearheaded initiative to strengthen relations between Korean and ESL teachers which led to a positive, fun work environment and lifelong friendships