Kristin Mcbride Email and Phone Number

o Coordinate digital implementations for credit unions on Episyso Work closely with credit union employees to determine system needso Install home banking and any chosen additional products and PowerOnso Work closely with Education, Custom Programming, iPay and other departmentso Configure PowerOns to meet credit union requirementso Hold weekly status calls with credit unions covering entirety of digital projecto Adhere to project timelines and routinely update OILso Work closely with Symitar core teams for smooth integration of home banking into Episyso Provide onsite support for conversionso Hold refresh training classes with CU staff while onsite for conversion supporto Assist CU with all aspects of implementation from kickoff call to turnover to supporto Use jSource case system to engage other departments and track work effortso Became team SME on DirectLine installs and MFA setup with RSAo Develop and update documentation of processes and product installationso Share learnings with teammates and coworkers via Knowledge Base articleso Install additional products at various CUs outside of new implementations

o Managed creation and maintenance of QM and MM data within SAPo Led efforts to gather and establish data for plant go-liveso Worked closely with plant employees to determine system needso Successfully assisted in all phases of 5 implementationso Provided onsite support for all stages of 5 SAP implementationso Integrated with MES and BI reporting systemso Supervised areas of BOM and routing creation as well as material mastero Worked closely with training teams to create on-floor production support aidso Became the go-to person for all items related to QM datao Delivered kickoff presentations to plant project teamso Acted as the face of the Master Data team on the roado Developed SLA's and ensured issues were resolved in accordance with themo Established and audited rulesets for master data governanceo Assisted with integration of QM functionality into EH&S systemo Closely trained a backup and developed supporting templates and documentation

o Created automated test scripts using HP Quick Test Professionalo Documented all PM, QM, and master data processes in SAPo Trained production employees on performing all PM activities in SAPo Loaded all data needed for testing for PM, MM, RTR, OTC and QMo Assisted multiple teams with development of tests scriptso Developed and executed test strategies for SAP implementationso Organized all project disciplines throughout multiple phases of testingo Lead testing sessions with production employees at plant locations

o Developed custom reports using SQL and Microsoft Accesso Managed multiple phases of testing efforts o Trained end users on new systemso Utilized written and verbal communication skills to direct offshore teamso Worked in government, health care, and communications industrieso Clients included Qwest, Level 3, Anthem Blue Cross & Blue Shield, and Department of the Interior