* Onboarding of New Products: Efficiently managing the onboarding process for new products.* Preparing and managing supply requests for goods to the Zalando Fulfillment Solutions (ZFS) warehouse.* Handling removal requests for goods from the ZFS warehouse.* Entering New Markets: Assisting with the entry into new markets by providing turnkey solutions and ensuring smooth transitions.* Forecasting: Developing and managing supply and removal plans to ensure optimal inventory levels and readiness.* Supervising the Zalando Sales Calendar: Overseeing and managing the Zalando sales calendar to align with sales strategies and promotional activities, ensuring maximized sales opportunities.

* Strategic Account Management: Leading and managing international partnerships, including a major account with Zalando, to optimize collaboration and drive mutual growth.* Market Expansion Strategies: Developing and implementing strategies for brand expansion into new international markets, enhancing global presence and competitiveness.* Wholesale Account Development: Maintaining and expanding relationships with existing wholesale accounts while strategically acquiring new ones to boost market share and revenue.* Sales Strategy and Execution: Analyzing market trends and aligning sales strategies with company objectives to maximize seasonal and long-term sales targets.* Cross-functional Collaboration: Working closely with Logistics, Customer Care and Production departments to ensure a cohesive workflow that supports business development goals.* Brand Representation: Representing the brand in negotiations and communications with international partners, ensuring brand values and objectives are effectively conveyed.* Performance Analysis: Monitoring and reporting on the performance of international markets, providing insights and recommendations to senior management for informed decision-making.

* Sales Operations and Workflow Coordination: Strategically managing the integration of customer care and logistics to enhance operational efficiency and customer satisfaction.* Data-Driven Sales Analysis: Utilizing WooCommerce for comprehensive data management, employing detailed analysis of sales trends to inform strategic decisions and boost revenue.* Merchandise Planning: Conducting advanced planning for merchandising assortments based on sales forecasts, aligning product offerings with upcoming seasonal trends and market demand.* Relationship Management with Stockists: Developing and sustaining strong relationships with stockists, expanding the brand’s reach and reinforcing market presence.* Marketing Materials Development: Overseing the creation and updates of linesheets and lookbooks, essential for effective sales presentations and marketing initiatives.* Content Creation for Marketing and SEO: Leading the crafting of engaging content for newsletters, product descriptions, and web pages, enhancing brand visibility and customer interaction through optimized SEO practices.

* Influencer Relationship Management: Building and maintaining robust relationships with key influencers to enhance brand visibility and influence market trends.* Market Expansion Initiatives: Exploring and identifying new market opportunities to extend the brand’s reach and penetrate additional market segments effectively.* Wholesale Order Management: Overseing the management of wholesale orders, ensuring efficient processing and fulfilment to meet buyer expectations and timelines.* Buyer Network Development: Establishing and cultivating connections with potential buyers, expanding the client base and securing new avenues for revenue.* Order Processing Efficiency: Confirming and processing wholesale orders with precision, coordinating between sales and logistics to streamline operations and enhance customer satisfaction.

* Customer Communication Oversight: Overseing all customer communications across various platforms including phone, email, and social media, ensuring high standards of service and responsiveness.* Customer Database Management: Maintaining a comprehensive customer database, ensuring accuracy and accessibility of data for enhanced customer relationship management.* Order Fulfillment: Managing the packing and shipping of orders, overseeing logistics to ensure timely delivery and customer satisfaction.* Support in Marketing Initiatives: Assisting in campaign and catalogue photoshoots, contributing to marketing and promotional activities to enhance brand image and outreach.* Stock Management: Overseing stock levels for both in-store and online operations, ensuring optimal inventory management and availability of products.* Data Management with 1C: Inputing and regularly updating critical data in the 1C software system, streamlining information management to support business operations.

* Event Coordination Excellence: Ensuring a seamless coordination and execution of events, managing logistics for functions ranging from 4 to 1,000 guests.* Issue Resolution: Actively receiving and addressing complaints, resolving issues efficiently to maintain high standards of guest satisfaction.* Communication Facilitation: Serving as the key communication link between upper management and staff, ensuring clear information flow and understanding across all levels.* Workflow Management: Organizing and overseeing workflow, ensuring that all employees are clear on their tasks and responsibilities, and that these are completed to the company’s standards.

* Proactive Guest Service: Anticipating the needs of guests, responding promptly and politely to their requests to enhance their dining experience.* Event Preparation: Assisting with the meticulous preparation of tables and event spaces prior to functions, ensuring a welcoming and organized setting.* Safety and Standards Compliance: Maintaining high standards of cleanliness and safety in all event rooms, adhering to both company policies and regulatory requirements.* Expertise in Food and Wine Service: Demonstrating a high level of proficiency in wine and food service, contributing to the overall quality and sophistication of event dining.