Manage broker accounts nationwide through email, call, and demos. Travel to trade shows and generate new business.

-Prepare lesson plans for children every week-Help children develop gross and large motor skills-Set an example and demonstrate moves-Work on self confidence-Teach children discipline-Contact people if their bill is not up to date-Process payments for people-Order supplies needed at the studio-Cover shifts if people are unable to teach their classes-Teach assistants how to work with children

-Assess brokers claims (Invalid tickets or busted orders)-Make the final decision on claims-Handle the brokers when they loose their claim-Charge brokers if they loose the claim-Communicate with brokers regarding their orders-Communicate with brokers about new software/programs we are offering-Try to sell our software/programs-Respond to emails-Answer phones-Trouble shoot issues brokers have with our tech-Run reports-Organization-Try to make it so every call is a one resolution call-Customer service-Calm brokers down when they have an issue that frustrates them-Be knowledgeable about the companies policies since they change and be supportive of the change-Ensuring that every task is covered -Using purechat to speak to the brokers-Sorting/addressing emails sent in by brokers-Manage broker accounts-Create spreadsheets-Ensure our platform is receiving fair pricing compared to other exchanges

-Answer phones-Assist customers with issues-Be respectful and kind-Deal with a lot of angry and irate people while keeping a calm tone-Organization and noting orders-Customer service-Being knowledgeable about different delivery methods for tickets and how the deliveries happen. (Transferred, emailed, mailed, etc)-Follow protocol-Be a liaison between broker and customer-Know the terms and policies of the company-Assist customers with ticket transfers-Contact Fedex when needed for shipped orders-Advise representatives on what to do when helping customers-Confirming there’s plenty of staff/coverage for the week-Confirming all tasks are being taken care off-Addressing issues if people make a mistake in a professional way

-Answer phones for numerous websites-Be respectful and kind-Deal with irate and angry customers while keeping a calm tone-Organizing and noting orders-Customer service-Follow protocols-Be knowledgeable about the terms and policies of the company-Give people direction where to go if they need help with tickets• Worked in the inbound call center• Created call center scripts• Collected and documented orders• Responded to inquiries and issues• Responsible for troubleshooting applications• Inventoried spreadsheets• Conducted customer service surveys• Resolved customer issues• Managed customer accounts

-Help kids with homework-Teach discipline-Teach responsibility-Teach organization-Teach the children how to have pride in their work-Teach respect for other people and other peoples belongings-Teach life skills such as cooking, cleaning, and communication