Kristina Hellborg Buhl Email & Phone Number

Skåne County, Sweden

Skåne County, Sweden

Malmö, Skåne, Sverige

Malmö, Sverige

Manager advisoryCompetence developmentHarmful use in the Workplace, Conversation methodology, Labor law in case of harmful useOrganizational support - Policy work & implementation, Investigation & AnalysCustomer relationsProactive and Reactive actions in the area of Harmful Use / Dependency at the Workplace

Lund, Sverige

Scientific Secretary for INTERACT.The International Network for Terrestrial Research and Monitoring in the Arctic.A project in the EU Research and Innovation Programme HORIZON 2020.

Work environment Labor Law for Managers (7,5 hp) VG - Laws, Regulations, Systematic work environment work Health and Personnel Economics (7,5 hp) VG - Cost models, Principles, Ethics, Calculations, Market mechanisms, Health Statements Work environment and leadership (7,5 hp) VG - Chemical-, Physical & Psychosocial work environment, The good workplace Work Environment and Health Work in an Applied Perspective, 7,5 hp G - Workenvironmentanalysis, advise and application, Preventive & promotive healthworkWork health Psychosocial ill health (15 hp) VG - Risk & Health indicators, Good work environment, Intersectionality, Borderless work A sustainable working life (7,5 hp) VG - Regenerative work, Comprehensible-, Manageable and Meaningful work Healthy workplaces (7,5 hp) G - Salutogenesis, Health indicators, Group psychology , Creating healthy work environment

Lund, Sverige

- Responsible for collecting and analyzing market insights, competitive intelligence and consumer trends- Responsibility included providing key input to the development of Customer Services strategy and portfolio planning- Collection of customer feedback including questionnaire design, execution, analysis and presentation of conclusions- Mapping the Customer Lifecycle, Moment of truth and Customer personas- Definition of scope of external studies and manage both supplier evaluation and negotiation as well as follow up on quality of results

Lund, Sweden

Line manager for a team of 9 with full responsibility for maintenance and performance of the global service solutions including budget, tools, processes and guidelines for Contact Center, Support Web and Service Centers.

Lund, Sweden

Manager of the global operations of the Call Center Concept securing unified system solutions, processes, guidelines, templates and measurements for the Sony Ericsson Call Centers globally.

Lund, Sverige

Established a common global Call Center concept including processes, tools, templates, guidelines and measurements for 23 call centers around the world. Leading a team of 5, responsible for supplier evaluation and purchase of call center logging system. Responsibility also included system development, information maintenance and KPI reporting.

Glasgow, Uk

PC support by telephone to Swedish, Danish and Norwegian customers

Copenhagen, Denmark

PC support by telephone to Swedish , Danish and Norwegian customers.

Motivational Interviewing (Mi)

Motivational interviewing is a method and approach that is used in many professional roles and contexts to motivate new behaviors.

Diploma In Coaching (Icf), Personal Coach

The 11 core competences of coaching according to ICF A structured coaching conversation - the GROW model Theory and practice 20 hours.

Mindfulnessinstructur Step 1, Diploma

Arbetsmiljö & Arbetshälsa

Labor Law for Managers (7,5 hp) - Laws, Regulations, Systematic work environment work Health and Personnel Economics (7,5 hp) - Cost.

Work Environment And Occupational Health

Work Environment and Health Work in an Applied Perspective, 7,5 hp

Occupational Health

Psychosocial work environment 15 hp

Public Health

Public Health and Work within Public Health, 15 hp

Computer Science

Education record