Kris Rodgers Email and Phone Number
Huntsville, AL, US
Kris Rodgers's Location
Huntsville, Alabama, United States, United States
Kris Rodgers's Contact Details
Kris Rodgers work email
- Valid
- Valid
- Valid
Kris Rodgers personal email
n/a
Kris Rodgers phone numbers
About Kris Rodgers
Over 13 years of event planning & coordination, 21 years of the IT world, and over 24 years of client/user/customer service experience, with a passion for quickly analyzing and resolving issues...I am organized, well prepared, and can work independently or in a team environment. I have excellent, friendly interpersonal communication skills, strong listening & problem-solving skills that I love sharing with others.
Kris Rodgers's Current Company Details
Kris Rodgers Work Experience Details
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Communications ManagerHuntsville Area Association Of Realtors®Huntsville, Al, Us
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Project ManagerKris With A Kay Consulting Dec 2021 - PresentProvide oversight and leadership in executing projects from planning to completion.Manage budgets, meetings, resources, and relationships to achieve organizational objectives.Plan, develop and execute schedules to ensure timely completion of projects.Define and monitor project team members' roles and functions and coordinate all team activities throughout project lifecycles while tracking documentation and data collection.Identify and manage project risks and develop solutions.Provide brainstorms, roadmaps, and periodic recommendations to clientsCreate and implement mitigation and contingency plans.Build positive relationships with clients, vendors, and management -
Special Event ManagerKaydi'S Event Planning Sep 2009 - PresentNow Serving - Huntsville, AlOwn and operate a service business, holding sole responsibility for part-time operationsHost private, public, social, and business eventsEnsure all event deadlines are met on time, to budget and client requirements; ability to plan and execute events with very little noticeManage and assist consultants and vendors, allocating and utilizing resources in an efficient manner; develop a timeline for day-of vendorsManage, train and lead a team of event assistants and coordinatorsPlan logistics and negotiate contracts regarding budgets, equipment, facilities, food & beverage, and other related issuesDevelop and manage online marketing effectively driving brand awareness, engagement, and traffic to social media pages
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Us Service Desk ManagerTeledyne Technologies Incorporated Sep 2018 - Apr 2021Huntsville, Alabama AreaEffectively managed, developed, and trained the US Service Desk team with strong verbal and written communication skillsEnsured that all processes used by the Service Desk are thoroughly documented, consistently audited, and regularly improvedConducted and shared results from service and operation performance reviewsCoordinated and managed all relevant team members, including the UK Service Desk, Infrastructure, end-users, and other teams that are involved in Service Desk operationsMonitored incidents using ServiceNow, escalations, customer service, and coordination of all user-related activitiesGathered information, feedback, and history of end-users experiences then create processes and operational documentation for service improvementUsed effective interpersonal and feedback skills with peers and all levels of management -
Technical Support Team LeadTeledyne Technologies Incorporated Sep 2017 - Aug 2018Huntsville, Alabama AreaLed, coached and supported Service Desk technicians resolving IT challenges for computer, application, system, device, and access and hardware issuesIdentified, troubleshoot, researched and resolve technical problems of moderate complexityResponded to telephone, email, and online requests for technical supportDocumented, tracked, and monitored problems using applicable systems and toolsCoordinated with other teams or departments to resolve user problems
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Service Desk AnalystRawlings Sporting Goods Mar 2015 - Sep 2017Greater St. Louis AreaProvided Tier 1 & 2 technical support to all Rawlings employees, management and warehouse workers (email, phone and walkups)Managed issues and requests via ServiceNow ticketing system; resolving an average of 60% of all incoming ticketsCompleted technical projects by coordinating resources and timetables with MIS departmentMaintained professional and technical knowledge by attending educational workshops; establishing personal networksManaged Exchange accounts via Windows Powershell, Active Directory, Office365 and Microsoft Exchange ServerCompleted troubleshooting, installing and upgrading applications on Windows 7, 8, and 10 installCreated, managed and removed user accounts in Microsoft Exchange Server, Lotus Notes, JDE, and Avaya AdministrationMobility coordination and Active Directory migration testing and coordination -
Service Desk AnalystIntelliteach Dec 2013 - Mar 2015Greater St. Louis AreaProvided Tier 1 technical support to over 1,500 law professionals globally using over 10 different remote software applicationsAdvised user on appropriate action as to resolve computer and system issues, escalating when necessaryHandled high volume calls averaging 50 daily with speed and efficiencyDocumented resolutions and lessons learned for future reference via IQ Track ticketing system -
At Home Agent/Isp SupportTranscom Feb 2013 - Sep 2013Greater St. Louis AreaAnswered incoming phone calls using virtual machines providing basic troubleshooting for WildBlue/Exede satellite internet serviceAssisted customers with billing, internet troubleshooting, basic internet networking and account detailsDocumented steps taken and dialogue of calls and scheduled appointments for service calls -
Software Support TechnicianConcordia Publishing House Jul 2007 - Nov 2011Greater St. Louis AreaProvided Tier 1 and 2 phone support to software end-users in the technology division for an 8,000+ product publisherRoutinely conducted online instructional seminars for users; involved in developing initial stages of webinars for CPH softwareConducted software and web base application testing (beta testing); identified potential software enhancement opportunitiesDocument and imaging conversions, data imports and exports and back up file conversions -
Church SecretaryGood News Baptist Church May 2007 - Nov 2011Greater St. Louis AreaMaintained the church's websiteMaintained all membership and church recordsHandled clerical responsibilities such as mail merges, mass letter distributions, creation of year-end contribution statements, creation of weekly and special events printed programs and maintain records of meetings and activitiesOrganized & coordinates various church eventsTroubleshoot hardware/software issuesCreated/maintained various databases
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Developer/TrainerRomano'S Macaroni Grill Feb 2004 - May 2007Huntsville, Alabama AreaTrained and instructed new employees into proficient servers with a variety of resources such as workbooks, menus, hands on experience, etc.Provided and confirmed customer satisfactionDetailed knowledge of menu items, restaurant conduct and policies, and day to day operations Used problem solving techniques in handling customer complaints and problems -
Graduate Teaching AssistantAlabama A&M University Aug 2005 - Dec 2005Huntsville, Alabama AreaInstructed university course 'Introduction to Fundamentals of Computers' to incoming freshmanProctored exams, graded test and homework, recorded gradesCreated and assigned all classroom materialsTutored and assisted undergraduate students in computer science courses -
Field Geologist Student InternNasa - National Aeronautics And Space Administration May 2003 - Feb 2004Huntsville, Alabama AreaResearched environmental databases & recordsModified & updated records on websites for the Environmental Engineering DepartmentGenerated subsurface maps and collaborated with environmental engineering/geologist team on projects
Kris Rodgers Skills
Event Planning
Event Management
Customer Service
Microsoft Office
Social Media
Fundraising
Management
Social Networking
Teamwork
Team Building
Parties
Project Planning
Time Management
Microsoft Word
Training
Technical Support
Public Speaking
Social Media Marketing
Weddings
Facebook
Help Desk Support
Leadership
Windows 7
Marketing
Teaching
Public Relations
Advertising
Program Management
Hospitality
Budgets
Process Scheduler
Corporate Events
Microsoft Excel
Microsoft Powerpoint
Team Leadership
Project Management
Customer Satisfaction
Windows
Microsoft Outlook
Planning
Kris Rodgers Education Details
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Computer Science -
Computer Science
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1St Year Grad
Frequently Asked Questions about Kris Rodgers
What company does Kris Rodgers work for?
Kris Rodgers works for Huntsville Area Association Of Realtors®
What is Kris Rodgers's role at the current company?
Kris Rodgers's current role is Communications Manager.
What is Kris Rodgers's email address?
Kris Rodgers's email address is kr****@****ngs.com
What is Kris Rodgers's direct phone number?
Kris Rodgers's direct phone number is +125620*****
What schools did Kris Rodgers attend?
Kris Rodgers attended Alabama Agricultural And Mechanical University, Alabama Agricultural And Mechanical University, Strayer University.
What are some of Kris Rodgers's interests?
Kris Rodgers has interest in Sweet 16's, Social Services, Graduations, Birthdays, Anniversaries, Other Special Events, Weddings, Holidays.
What skills is Kris Rodgers known for?
Kris Rodgers has skills like Event Planning, Event Management, Customer Service, Microsoft Office, Social Media, Fundraising, Management, Social Networking, Teamwork, Team Building, Parties, Project Planning.
Not the Kris Rodgers you were looking for?
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Kris Rodgers
Supply Chain, Operations, & Production Management | Leadership | Lean ManufacturingReno, Nv1endochoice.com -
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2walmartcareers.com, interstatelogistics.com2 +193137XXXXX
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3hefren.com, citizensbank.com, rwbaird.com
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