Kristin Stephan Email and Phone Number

• Grew a $165M+ SFR portfolio across Washington and Oregon, organically increasing revenue by over $3M.• Reduced vacancy rates by 4% below industry average, optimizing portfolio performance.• Leading a high-performing team of 10, overseeing owner and resident services, maintenance, and property turnovers.• Provided personalized onboarding and training to investors, leveraging a SaaS platform to maximize returns.

• Closed $57M+ in individual sales • Featured agent on HGTV's House Hunters, leveraging the platform to enhance brand visibility, establish industry credibility, and reach a wider audience.

• Oversaw managerial and facilities operations, logistical support, and project management for a prestigious real estate portfolio in New York City valued at over $300 million. • Recruited, trained, and effectively led a team of over 25 assistant property managers, contractors, and superintendents.

• Provided comprehensive property management services for a residential nonprofit housing program comprising 24 units, including in-house social services.• Successfully managed lease administration and resident relations, specifically with city agencies' housing subsidies. Demonstrated expertise in navigating complex regulations and maintaining compliance to optimize tenant satisfaction and maximize financial stability.• Diligently monitored financial budgets and proactively identified opportunities for cost savings.

• Proactively manage daily office operations, ensuring a smooth workflow and addressing residents' concerns for efficient operations under the Director's guidance.• Implemented a redesigned application process enhancing program outreach and accessibility, tripling application numbers in under 12 months.• Lead bimonthly informational sessions for applicants and city agencies• Handle all written lease signing and rent arrear correspondence.